About Natalia
Spanish
Native or bilingual
English
Conversational
Experience
- FREELANCEMARKETING AND SOCIAL MEDIASOCIAL NETWORKSMay 2022 - Today (4 years and 3 months)I carry out all types of marketing projects, especially:- Community Management: social media management from calendar creation to creative design and publication.- Email Marketing: design and editing of email templates, management of complete campaigns, and reporting. Creation of forms and CRM implementation. Newsletters and discounts.- Ads: Instagram / Facebook Ads campaigns, segmentation, creative design, and publication.- Web design: web design projects with Woocommerce and Shopify.
- BR MARKETINGVirtual AssistantE-COMMERCENovember 2020 - Today (5 years and 8 months)Madrid, SpainE-commerce product management (Woocommerce).Online customer service, order tracking, and issue resolution.Marketing support: social media management, email marketing, and Ads. Campaign tracking.
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Education
- Public Management and AdministrationUniversity of Extremadura2010
- Master in Human Resources ManagementINESEM2018
Certifications
- B1 Intermediate EnglishEOI2021