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Natalia Maluenda UreñaNM

Natalia Maluenda Ureña

Copywriter | Web & Email | Health/ Hospitality/ Tech

€250/day
Madrid, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Natalia

Copywriter specialized in helping SMEs, startups, and professionals in health, tourism, education, retail, and technology. I combine strategy, customer research, and clear writing so your value proposition is understood, remembered, and chosen.

Content with soul. Results with method.

I work with brands that want to sell without sounding the same. I don't write “pretty text”; I design decisions with a focus on conversion (conversion copywriting, CRO): the headline that opens, the argument that reduces objections, and the CTA that is clicked.

4-Phase Method:
  • Brief and objectives: offer, margins, and KPIs.
  • Customer research: voice, objections, and triggers to turn insights into benefits.
  • Architecture and copy: page structure, argument hierarchy, A/B headlines, microcopy, and calls to action.
  • Measurement and improvements: success criteria (CTR, conversion, leads, bookings) and roadmap.


What I can write for you:
• Complete website copy (Home, Services, About me) + voice and messaging guide (brand voice & messaging).
• Landing pages & conversion funnels.
• Email marketing copy: launch, onboarding, and recovery sequences.
• Social ads copy (Meta/LinkedIn) and short scripts for Reels/UGC.
• UX microcopy for forms, empty states, and pricing.


Where we fit best:
• Health and wellness (private clinics, wellness, aesthetics).
• Tourism and hospitality (hotels, spas, experiences).
• Education (academies and e-learning).
• Retail & eCommerce.
• B2B Technology.


What you get in the end:
• Ready-to-publish copy.
• Messaging and tone guide for your team.
• Prioritized list of A/B tests and next steps.
• Delivery schedule and reporting.


I work with clear deadlines, structured feedback, and fixed budgets. Spanish and English. If you're looking for copy that understands the business, breathes the brand, and measures results, let's talk.
Shall we schedule a 15’ call?
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

Can work on-site
Madrid (up to 50km)

Experience

  • Natalia Maluenda
    Copywriter & CM · Content with soul. Results with method.
    HEALTH AND WELLNESS
    January 2019 - Today (7 years and 7 months)
    Madrid, Spain
    Copywriter specialized in helping SMEs, startups, and professionals in health, tourism, education, retail, and technology. I combine strategy, customer research, and clear writing so your value proposition is understood, remembered, and chosen.
    𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐰𝐢𝐭𝐡 𝐬𝐨𝐮𝐥. 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐰𝐢𝐭𝐡 𝐦𝐞𝐭𝐡𝐨𝐝.

    I work with brands that want to sell without sounding like “more of the same”. My approach combines actionable research, a clear value proposition, and measurable messages at every stage of the funnel (web, landings, email, and social).
    I don't write “pretty text”; I design decisions: the headline that opens, the argument that dispels doubts, and the CTA that is clicked.

    W𝐡𝐚𝐭 𝐜𝐚𝐧 𝐈 𝐰𝐫𝐢𝐭𝐞 𝐟𝐨𝐫 𝐲𝐨𝐮?:
    1. Complete website copy with messaging and tone guide;
    2. Conversion landing pages;
    3. Email sequences (launch, onboarding, recovery, nurturing);
    4. Ads and social ads (Meta/LinkedIn) and short scripts for Reels/UGC;
    5. UX microcopy (forms, empty states, pricing).

    𝐖𝐡𝐞𝐫𝐞 𝐰𝐞 𝐟𝐢𝐭 𝐛𝐞𝐬𝐭: health and wellness (clinics, wellness, aesthetics), tourism, hotels, and hospitality (4-5* hotels, spas), education (e-learning), retail & eCommerce, and B2B/SaaS technology.

    Clear deliverables, fixed deadlines, and structured feedback.
    If you're looking for copy that understands the business, breathes the brand, and measures results, let's talk.
    Shall we schedule a 15’ call?
    Web Copy Landing pages & funnels Email marketing copy Conversion copywriting (CRO copy) Value proposition & Brand voice (tone of voice and messaging)
  • AMAZON SELLER
    BRAND LAUNCH
    January 2022 - January 2024 (2 years)
    • Inventory management, product listing updates, content, and creativity. Price and promotion management.
    • Management of Sponsored Ads campaigns, PPC Campaigns and optimization, Keywords, Amazon DSP, SEO, and SEM.
    • Customer service and comment management.
  • RINGANA
    FRESH PARTNER
    January 2019 - January 2022 (3 years)
    • Advising clients on organic and natural cosmetic products, highlighting their benefits for the skin and the environment.
    • Maintaining in-depth knowledge of the ingredients used in our products and their properties.

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Education

  • COPYWRITER
    IQS Executive Education
    2025
    COPYWRITER
  • COMMUNITY MANAGER
    IQS Executive Education
    2024
    COMMUNITY MANAGER

Certifications

  • Community Manager
    IQS Executive Education
    2025
    https://drive.google.com/file/d/1DnqLet9VSACXFPC2rUmejrGhNWRdK_5D/view?usp=drive_link
    Social media management with a strategic focus Analysis of key metrics and performance reports Creation of editorial calendars, visual content, and brand-aligned texts Organic and paid amplification strategies Digital customer service, community management, and online reputation
  • Copywriter
    IQS Executive Education
    2025
    https://drive.google.com/file/d/1tW8KpEbEQHAZydVZiC9hJwKohd0caxZl/view?usp=drive_link
    Persuasive multiplatform copywriting (websites, social media, emails, ads, blogs) Analysis and continuous improvement of copy with metrics and AI tools Storytelling techniques, AIDA, PASTOR structures, and text architecture Development of brand tone, slogans, and value propositions SEO, effective calls to action, and conversion-generating content creation

Skill set

Categories