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Natalia LoizaNL

Natalia Loiza

Product Manager/Program Manager/Project Manager

€300/day
Madrid, ES
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Natalia

Product Manager & Project Manager with over 15 years of experience in the banking sector, specializing in payment solutions. With a solid track record leading strategic initiatives and managing complex, multidisciplinary international projects for top-tier financial institutions. Expert in the design of innovative payment solutions, digital transformation, operational process automation, and management of cross-functional teams focused on achieving business objectives. I stand out for my leadership, global business vision, teamwork skills, intercultural interpersonal skills, and a high capacity for decision-making.
  • Spanish

    Native or bilingual

  • English

    Fluent

  • Italian

    Fluent

Can work on-site
Madrid (up to 30km)

Experience

  • Servinform SA
    Digital Transformation Manager
    BANKING AND INSURANCE
    November 2024 - Today (1 year and 9 months)
    Madrid, Spain
    I lead the corporate technology transformation program, aligning IT modernization initiatives with business strategy and long-term objectives.
    I define and implement the digital technology roadmap, including cloud migration, legacy system modernization, automation, and data-driven platforms.
    I drive the mass adoption of emerging technologies (AI, RPA, advanced analytics, cybersecurity, IoT) to enable innovation and scalability.
    I oversee the governance, budget, and execution of technology projects, ensuring deliveries within scope, timelines, and defined costs.
    I manage multidisciplinary teams and promote collaboration between IT, business units, operations, and external vendors to ensure comprehensive program execution.
    I establish technology standards, frameworks, and architectures that strengthen resilience, security, and operational efficiency.
    I lead change management initiatives to ensure the adoption of new digital tools and foster a technology-first culture throughout the organization.
    I define, monitor, and report KPIs to measure the ROI and impact of technology transformation initiatives.
    I act as a primary advisor to senior management (C-level) on technology strategy, risks, and opportunities, ensuring stakeholder alignment and commitment.
    Digital Transformation Strategic Planning
  • Banco Santander
    GLOBAL CIB SENIOR CONSULTANT
    BANKING AND INSURANCE
    July 2023 - March 2024 (8 months)
    Madrid, Spain
    Responsible for collecting and analyzing CIB project information, including financial data, progress, status, dependencies, and risks, covering multiple domains (CDO & Data Science, Customer Experience, Quality, ESG, GDF, Innovation, F&BSM) globally and for the CIB project portfolio in Mexico. Preparation and publication of global CIB executive reports for stakeholders and top management, facilitating strategic decision-making.
  • Banco Sabadell
    CIB PMO & PROJECT MANAGER
    BANKING AND INSURANCE
    May 2023 - June 2023 (1 month)
    Madrid, Spain
    Management and execution of complex CIB portfolio projects with multiple streams, applying agile methodologies. Oversight of scope, planning, cost tracking, risks, dependencies, issues, and resources, in addition to leadership in governance forums. Preparation and distribution of CIB project portfolio tracking reports. Direction of internal and external Steering Committees (SteerCo).

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Education

  • Master in Marketing Management and Commercial Management
    OBS BUSINESS SCHOOL – Univ. de
    2019
  • English language course (B2+)
    North School of English
    2017

Skill set

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