Natalia González Sancha

I am a **committed, organized, and detail-oriented virtual assistant, specializing in customer service and accounting management**. I am characterized by being consistent, resourceful, and focused on bringing order, efficiency, and a positive customer experience, helping companies care for one of their most important assets: customer relationships, while keeping accounting management under control.

I have over 5 years of experience in the accounting field, managing tasks such as issuing and rectifying invoices, tracking payments and collections, bank reconciliation, and coordinating with managers and suppliers, contributing to improving companies' financial management and ensuring an orderly and efficient flow of their operations.

My goal is to optimize both customer service and administrative and accounting management, ensuring clear processes, fluid communication, and agile and professional responses through various channels (email, phone, WhatsApp, chat, and social media), allowing entrepreneurs and teams to focus on growing their business.

I have undergone a professional reinvention with Mamis Digitales, where I acquired the necessary tools to offer a professional and quality virtual service, adapted to the real needs of SMEs and freelancers. Additionally, I continue to train constantly in the accounting and financial area with BICENEM and Escuela MISX Finanzas, with the aim of providing real value by helping companies control their numbers and maintain solid financial management.

Currently, **I am a virtual assistant specializing in customer service and accounting**, combining my experience in client management with my financial knowledge to ensure both customer satisfaction and the accounting solidity of the companies I collaborate with.