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Natalia GarridoNG

Natalia Garrido

COMMUNITY MANAGER AND SOCIAL MEDIA

€175/day
Madrid, ES
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Natalia

4 years of experience in digital marketing and social media management, as a freelancer
managing the complete process of up to 10 accounts: planning, strategy,
content creation, campaigns, analysis, and customer loyalty.
  • Spanish

    Native or bilingual

  • English

    Conversational

Can work on-site
Madrid (up to 50km)

Experience

  • - GESTIÓN REDES
    COMMUNITY MANAGER AND ACCOUNT MANAGER
    October 2024 - Today (1 year and 8 months)
    Madrid, Spain
    • Comprehensive management of 10 accounts simultaneously, from client acquisition to strategy, editorial calendar, content creation, and publication on social media.
    • Creation of copy adapted to each client and creative style, using Canva, Photoshop, and Illustrator.
    • Video production and editing (Reels, Shorts, TikTok) with tools such as CapCut, InShot, and AI.
    • Planning, management, and optimization of paid campaigns (Google Ads), with tracking of key metrics and engagement.
    • Reporting according to requirements and preparation of performance reports using Metricool.
    • Customer service on social media, management of direct messages, comments, and incident resolution.
    • Active client acquisition through prospecting, cold calling, and portfolio loyalty.
    • Design and execution of digital branding strategies.
  • CENTRO SOFÁ Y COLCHONES–
    COORDINATOR AND COMMUNITY MANAGER
    January 2024 - January 2025 (1 year)
    Úbeda, AN, Spain
    • Complete management of social media.
    • Creation of loyalty campaigns and online and in-person promotions.
    • Design of visual content, coordination, and monitoring of publications.
    • Customer service and loyalty through digital interactions.
  • BECA MKT,
    SOCIAL MEDIA, SEO & WEB
    January 2023 - January 2024 (1 year)
    Madrid, Spain
    • Creation and management of the corporate website, optimized for SEO.
    • Writing of content optimized for organic positioning.
    • Social media management with a focus on acquisition, branding, and full engagement.
    • Analysis of web traffic and monthly reporting of results and KPIs.

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Education

  • Specialty Course
    Tokio School
    2025
    Curso de Especialidad
  • Master's Degree
    2023
    Master

Skill set

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