Natalia Garrido

• Comprehensive management of 10 accounts simultaneously, from client acquisition to strategy, editorial calendar, content creation, and publication on social media.

• Creation of copy adapted to each client and creative style, using Canva, Photoshop, and Illustrator.

• Video production and editing (Reels, Shorts, TikTok) with tools such as CapCut, InShot, and AI.

• Planning, management, and optimization of paid campaigns (Google Ads), with tracking of key metrics and engagement.

• Reporting according to requirements and preparation of performance reports using Metricool.

• Customer service on social media, management of direct messages, comments, and incident resolution.

• Active client acquisition through prospecting, cold calling, and portfolio loyalty.

• Design and execution of digital branding strategies.

• Complete management of social media.

• Creation of loyalty campaigns and online and in-person promotions.

• Design of visual content, coordination, and monitoring of publications.

• Customer service and loyalty through digital interactions.

• Creation and management of the corporate website, optimized for SEO.

• Writing of content optimized for organic positioning.

• Social media management with a focus on acquisition, branding, and full engagement.

• Analysis of web traffic and monthly reporting of results and KPIs.