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About Natacha

With 15 years of experience in customer relations and business development, I support companies in structuring their digital growth. My expertise is not limited to flow management: I transform your CRM into a true qualified appointment-generating machine.
My approach:
I focus on the quality and personalization of prospect relationships in writing to maximize your conversion rate. My goal is simple: to free up your time by taking charge of all your written prospecting (LinkedIn, Cold Emailing, SMS) and lead qualification.
What I bring you:
Setting & Qualification: Booking qualified appointments through messaging funnels (Social Selling), handling incoming messages, and reactivating databases via SMS.
Written Prospecting & SMS: Crafting impactful outreach messages, moderating and managing communities, managing SMS marketing campaigns.
CRM Mastery: Proficient with major market tools (HubSpot, Pipedrive, Salesforce, Zoho) for rigorous contact tracking.
Strategic Vision: A keen understanding of commercial challenges for quick and seamless integration into your current processes.
Why collaborate with me?
Reliable, organized, and results-oriented, I integrate with your teams with a human, authentic, and 100% digital approach. I don't just aim to manage messages, but to become the leverage for your commercial performance.
Let's discuss your current goals and see how I can help you get more qualified appointments.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Natacha Sulty - Services Commerciaux")
    DM Conversion & Closing Expert | Customer Relations Specialist
    July 2026 - Today (1 month)
    Arles, France
    A customer relations professional with over 15 years of experience, I help coaches and entrepreneurs turn their social media interactions into real sales opportunities.

    My role is to allow you to focus on your zone of genius by delegating the management, qualification, and conversion of your prospects.
    What I bring you:

    Conversion & Tele-prospecting: I identify leads' needs, qualify your lists, and follow up with warm prospects to ensure no opportunity is missed.

    Closing & Sales: With my telesales experience, I know how to present arguments, overcome objections, and close sales with a high-end pitch.

    Tools & Reporting Mastery: Very comfortable with collaborative tools (Slack, Teams, Zoom) and CRMs, I provide you with transparent reporting on your prospects' progress.
    Autonomy & Performance: Working remotely with a high-speed fiber connection, I am immediately operational and accustomed to remote collaboration rituals.

    Bilingual in English (professional experience in London), I can also interact with an international clientele.

    My goal: To free up your time while maximizing your conversion rate.

    Available immediately to discuss your current needs.

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