Freelancer profile translated to English.
Back to original languageAbout Natacha
Dynamic and rigorous, passionate about administrative management, organization, and information analysis. With several successful experiences in person and remotely, I am organized, methodical, and have excellent interpersonal skills. I master CRM and office tools, which I use effectively for administrative follow-up, data management, and customer relations. My goal is to actively contribute to an organization's success through my versatility, sense of responsibility, and adaptability.
Malagasy
Native or bilingual
French
Fluent
English
Basic
Remote only
Primarily works remotely
Experience
- Madagascar TélétravailAdministrative & Commercial Assistant (Remote)TELECOMMUNICATIONSMay 2025 - Today (1 year and 1 month)Paris 17, FranceTargeted telephone prospecting and qualification of prospects according to client needs. Management and follow-up of leads via CRM (updates, prioritization, follow-ups). Customer loyalty and support in the sales process. Regular achievement of set commercial objectives. Daily reporting of activities and results. Optimization of administrative and commercial processes in a remote environment.
- INSTAT MadagascarTeam Leader – RSU Survey (Social Unique Register)September 2025 - November 2025 (2 months)Supervision and coordination of a team of field investigators. Organization and planning of data collection activities. Quality, reliability, and compliance control of collected data. Verification and validation of questionnaires before transmission. Monitoring team performance and meeting deadlines. Regular reporting to INSTAT supervisors and managers.
- ICall TélésecrétariatTelephone Prospector (Remote)January 2025 - April 2025 (3 months)✓ Remote telephone prospecting and management of customer requests. ✓ Customer follow-up and loyalty in a 100% remote mode. ✓ Achievement of monthly sales objectives through autonomous work.
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Education
- Public Law DegreeInstitut Supérieur Privé Professionnel (ISSUP)2020Licence en Droits Publics
- DTS in LawInstitut Supérieur Privé Professionnel (ISSUP)2019DTS en Droit
Categories
- Other