Freelancer profile translated to English.
Back to original languageAbout Natacha
I support companies in their commercial development by providing a field, strategic, and human approach.
I work with VSEs/SMEs, startups, and freelancers to increase their revenue, conquer new markets, and optimize customer relationships.
French
Native or bilingual
Can work on-site
Senlis (up to 20km)
Experience
- RESPONSABLE TELEVENTEB TO B / B TO CJanuary 2009 - January 2014 (5 years)Promoted within the framework of the creation of a telesales department. Management of telesales staff. Internal training in sales techniques. Support in administrative and commercial tasks. Monthly review of results with the sales department. Recruitment.
- GESTIONNAIRE ADVSALES ADMINISTRATORJanuary 2014 - January 2018 (4 years)Creation of the international customer service department by implementing internal processes: Management of follow-up (POD), Billing management. Management of supplier and customer orders. Creation of a quoting tool. Creation of a price list for sales representatives.
- ASSISTANCE COMMERCIALE & ADMINISTRATIVESALES ASSISTANTFebruary 2018 - January 2023 (5 years)Support in the administrative and commercial tasks of Key Account Managers. Implementation of sales performance monitoring tools, Team management of assistants. Recruitment. I worked to strengthen team cohesion and optimize internal processes for efficiency.
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Education
- Vocational Baccalaureate in Commerce (Work-study program)CCI NOUVELLE CALEDONIEBAC PRO Commerce En alternance
- Office AutomationMICROPLUSBureautique