Freelancer profile translated to English.
Back to original languageAbout Natacha
Bilingual editor, translator (English-French), and customer relations consultant, I support companies in enhancing their communication and optimizing their customer experience. My goal is simple: to bring clarity, accuracy, and real added value to your content while building a relationship of trust with your stakeholders.
What I can concretely bring you:
● Content writing: Articles, newsletters, streamlined and impactful web content.
● Translation (English ➔ French): Precise localization and adaptation of your professional documents.
● Consulting & Customer Relations: Qualitative management of exchanges, structuring of customer feedback, and support.
My difference:
Conscious of aligning my professional practice with an ethical and environmentally responsible approach (zero travel, dematerialization), I work exclusively remotely (100% teleworking). To offer you total flexibility and security, I operate under the "Portage Salarial" status. This ensures a simple, turnkey collaboration, without heavy administrative management.
Do you have an overload of work to manage or a project to entrust to me? Let's discuss your needs now!
English
Native or bilingual
French
Native or bilingual
German
Basic
Italian
Basic
Remote only
Primarily works remotely
Experience
- Résidences de l'OrléanaisProperty & Asset Administrator (Interim)REAL ESTATEMarch 2024 - September 2024 (6 months)Orléans, FranceAs a Property Manager, I was responsible for maintaining rental properties and attending to the tenants' needs.• • Managed property portfolios and administrative follow-ups for clients.• • Delivered high-quality customer service, handling complex administrative inquiries.• • Ensured rigorous data entry and archiving using professional management software.
- Century 21 l'Écu d'orCommercial & Administrative AssistantREAL ESTATEJuly 2023 - October 2023 (3 months)La Ferté-Saint-Aubin, FranceAs a Sales Assistant, I handled the preparation and follow-up of transaction files and welcomed clients.• • Managed front-desk operations, ensuring professional physical and phone reception.• • Compiled, verified, and followed up on legal and commercial sales documents.• • Maintained and updated company updates on intranets and corporate social media.
- Limpa NettoyagesOperations & Team ManagerPHARMACEUTICALS INDUSTRYJanuary 2008 - November 2012 (4 years and 10 months)Orléans, France• • Managed, scheduled, and supervised a large team of 26 staff members across 2 major pharmaceutical sites.• • Handled B2B client relations, supplier management, and procurement of materials.• • Overseen recruitment, employee onboarding, training, and monthly payroll tracking.• • Ensured strict compliance with corporate cleaning and safety protocols through regular quality inspections.
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Education
- Professional Certifications in Wellness & Hypnotherapy2024Professional Certifications in Wellness & Hypnotherapy
- CAP (Professional Certificate) in floristry2019CAP (Professional Certificate) in floristry