You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Nassma ToufailiNT

Nassma Toufaili

Supermalter

Sales Administration Management | Billing & Collections Audit

€550/day
13 projects
Champigny-sur-Marne, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Nassma

Sales Administration Management - Order to Cash - Collections

Business, contracts, clients, but a cash flow that doesn't keep up.

Invoices sent late. Unstructured collections. Follow-ups piling up with no results. And no one internally who truly knows where the bottleneck is.

That's where I come in.

I audit the Order-to-Cash cycle, identify what's causing friction – processes, tools, organization, sales/sales admin interfaces – and structure what's needed for sustainable cash collection.

Once the structure is in place, I also assist in recruiting the right Sales Admin profile, because knowing what this role entails is key to hiring effectively.

Some concrete results:
- Unblocked €900K in immobilized invoices
- DSO reduced from 120 to 60 days
- Accounts Receivable backlog reduced from €300K to €20K/month

I offer services in diagnostics, structuring, outsourced management, and recruitment.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Indépendante / Freelance
    Sales Administration Consultant | Diagnosis & Structuring of Sales Admin Processes
    April 2017 - Today (9 years and 2 months)
    I support SMEs experiencing dysfunctions in their order-to-cash cycle — invoicing, collections, order management, internal customer relations.

    My scope: audit existing processes, identify friction points, and structure concrete and sustainable solutions. 100% remote intervention.
    Sales Administration Collections Order to Cash Process Optimization Recruitment
  • Malt Community SA
    Sales Administration - Freelance
    TECH
    January 2022 - January 2024 (2 years and 1 month)
    Paris, France
    Sales Administration Collections Process Optimization Customer Relations Responding to Tenders
  • Envie Pro (Centrale achat ESS)
    Sales Administration Manager
    CIVIC AND SOCIAL ORGANIZATIONS
    February 2018 - July 2021 (3 years and 6 months)
    Paris, France
    • Liaison between 50 social and solidarity economy (SSE) organizations and suppliers
    • Budget monitoring: cash flow, customer/supplier receivables
    • Framework agreement negotiation
    • Order supervision and logistics management
    • Internal communication
    • Invoicing, unpaid follow-up, reminders
    • Invoice verification, payment preparation, bank reconciliation, annual balance sheet preparation
    Sales Administration Sales Administration Administrative Management Invoicing Assistant Logistics Management Administrative Assistance Order Management Bad Debt Management Internal Communication Commercial Negotiation Budget Monitoring Cash Management Unpaid Follow-up Bank Reconciliation Dispute Management Disputes Customer Relations

Reviews

5.0

Out of 3 ratings

A

Aurélie

Malt community SA

Reviewed on 8/31/2023

Nassma worked within my team for several months to operationally support the sales teams. Proactive, rigorous, and a good listener, Nassma was instrumental in securing our commitments. Nassma also made proactive suggestions for evolving our processes and organization.
AlexandreA

Alexandre

Malt Community SA

Reviewed on 11/2/2022

Recommendations

Be the first to recommend Nassma

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Skill set

Categories