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Nassma ToufailiNT

Nassma Toufaili

Supermalter

Consultant ADV | Billing Audit - Collections

€580/day
13 projects
Champigny-sur-Marne, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nassma

Management of Sales Administration (ADV) - Order to Cash - Billing - Collections

Business, contracts, clients, but a cash flow that isn't keeping up.

Invoices sent late. Unsystematic collections. Dunning letters piling up with no results. And no one internally who truly knows where the bottleneck is.

That's where I come in.

I audit the Order-to-Cash cycle, identify what's hindering progress – processes, tools, organization, commercial/ADV interfaces – and I structure what's needed for sustainable cash collection.

Once the structure is in place, I also assist in recruiting the right ADV profile, because knowing what the role entails is the key to effective hiring.

Some concrete results:
- €900K in blocked invoices released
- DSO reduced from 120 to 60 days
- FAE backlog reduced from €300K to €20K/month

On these issues, the cost of a diagnosis is incomparable to what remains blocked.

I offer my services for diagnostics, structuring, outsourced management, and recruitment.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Indépendante / Freelance
    Sales Administration Consultant | Diagnosis & Structuring of ADV Processes
    April 2017 - Today (9 years and 4 months)
    I support SMEs experiencing dysfunctions in their order-to-cash cycle — billing, collections, order management, internal customer relations.

    My scope: audit existing processes, identify friction points, and structure concrete and sustainable solutions.
    Collections Order to Cash Process Optimization Sales Administration (ADV) Audit
  • Malt Community SA
    Sales Administration - Freelance
    TECH
    January 2022 - January 2024 (2 years and 1 month)
    Paris, France
    Sales Administration Collections Process Optimization Customer Relations Responding to Tenders
  • Envie Pro (Centrale achat ESS)
    Head of Sales Administration
    CIVIC AND SOCIAL ORGANIZATIONS
    February 2018 - July 2021 (3 years and 6 months)
    Paris, France
    ● Intermediary between 50 social economy organizations and suppliers
    ● Budget monitoring: cash flow, customer/supplier receivables
    ● Framework agreement negotiation
    ● Order supervision and logistics management
    ● Internal communication
    ● Billing, unpaid follow-up, dunning
    ● Invoice verification, payment preparation, bank reconciliation, annual balance sheet preparation
    Sales Administration Sales Administration (ADV) Billing Order Management Debt Collection

Reviews

5.0

Out of 3 ratings

A

Aurélie

Malt community SA

Reviewed on 8/31/2023

Nassma worked with my team for several months to operationally support the sales teams. Proactive, rigorous, and a good listener, Nassma was instrumental in securing our commitments. Nassma also proposed initiatives to evolve our processes and organization.
AlexandreA

Alexandre

Malt Community SA

Reviewed on 11/2/2022

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