About Nassim
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- OGC NICECustomer Service & Ticketing OfficerENTERTAINMENT AND LEISURESeptember 2023 - March 2024 (6 months)Nice, FranceUse of CRM for customer relationsDispute resolutionTicket salesUse of ticketing tools (Fan XP)Benchmark studiesParticipation in club events
- DECATHLON SE - FRANCESocial Media AnalystSPORTSSeptember 2022 - August 2023 (1 year)Lille, FranceFraming and management of requests on various analysis tools (NetBase Quid, SemRush, VisiBrain)Use of Boolean and SQL languageAnalysis and interpretation of data to derive strategic insightsPresentation and communication of results to various leaders, ensuring understanding and application of recommendationsContribution to the development and implementation of social media communication strategies
- URBAN STREETE-commerce Project ManagerLUXURY GOODSJuly 2021 - August 2022 (1 year and 2 months)Grenoble, FranceManagement of the redesign and development of the B2B client relations websiteManagement and coordination of promotional projectsSales and trend analysisBenchmark studiesManaged a team of 4 people
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Education
- Master's in Sports Marketing & BusinessWin Sport School2023