Freelancer profile translated to English.

Description

Hello, I'm Nassim 👋🏽

Passionate about website creation, I put my expertise at your service to bring your digital projects to life. 💻

Whatever your business sector, I create custom websites (landing pages, showcase sites, e-commerce sites) tailored to your specific needs to position you against your competitors.

I also offer a turnkey package to launch your online business. These offers include:

- Visual Identity: Creation of personalized logos and graphic charters for a coherent brand image.

- Website: Development of responsive websites, optimized for SEO, ensuring excellent visibility on search engines.

- Maintenance: Regular monitoring and updating of your site to ensure its proper functioning and security.

Why work with me?

- Diverse Experience: I have created websites for various business sectors, adapting to the specificities of each profession (real estate, photography, travel planning, e-commerce).

- Personalized Solutions: Each project is unique, and I am committed to providing solutions tailored to your needs and goals.

- Quality Commitment: I strive to offer high-quality services, with particular attention to detail and customer satisfaction.

Feel free to contact me to discuss your project and see how I can help you develop your online presence.

Find a selection of my work here 👉🏽

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Ads&cy
Founder - Website Creation
CONSULTING AND AUDITS
December 2022 - Today (3 years and 5 months)
Paris, France
• Development of specifications, mockups, and roadmaps

• Design and management of websites (Showcase site, Landing page, E-commerce)

• Client follow-up and training on website usage

• Upsell strategy following website creation (SEO/SEA, Social ads, maintenance service...)

• Competitive analysis
Adobe Suite Figma HTML5/CSS3 Wordpress Canva Google Analytics Google Search Console Social media Shopify WooCommerce Wordpress Divi
axa
Customer Success Manager Salesforce
BANKING AND INSURANCE
October 2022 - October 2023 (1 year and 1 month)
Nanterre, France
• Scoping, design, and implementation of projects around the Salesforce CRM in close collaboration with project managers and the IT department (evolutions on sales, customer service, or regulatory features)

• Promotion of the proper use of the tool (videos, tutorials, training...)

• Development of a support and monitoring system enabling users (13,000 agents & agency employees) to know and understand best practices and tool usage

• Creation and updating of articles in the Salesforce Knowledge base

• Analysis and monitoring of various KPIs to make necessary adjustments to improve results
Playplay Salesforce Microsoft Office Suite
French Innov
Digital Project Manager and CSM
SOFTWARE PUBLISHING
September 2021 - November 2022 (1 year and 3 months)
Stains, France
• Client onboarding and training on the software's proper use and best practices

• Development of specifications / audits / graphic mockups

• Coordination of projects between different stakeholders (sales, developers, and clients)

• Customer support, ticket management, and technical assistance by email and phone

• Collection and analysis of customer feedback to improve the software

• Digital monitoring

• Graphic design
Microsoft Office Suite Social media Adobe Suite CRM