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N Appui Services HaroujNA

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Freelancer profile translated to English.
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About N Appui Services

👌€ Delegate without losing money? Days are short? Projects and tasks are multiple? Entrust me with your matters!
⚡ Whatever the subject is under pressure (or not, for that matter), I listen, I adapt, and I act with efficiency and tenacity to contribute to the success of your business.

My name is Naïma HAROUJ, as a multi-talented freelance assistant, I offer a flexible, human, and tailor-made service, designed to relieve your mental load and improve your organization.

MY AREAS OF EXPERTISE:

✔Administrative management: Pre-accounting, quotes, invoices, email management, scheduling, phone line

✔HR Support: Recruitment, staff monitoring, file management, HR dashboards

✔Training: Coordination of actions, monitoring of training plans, exchanges with funders and service providers

✔Customer Relations: Follow-up and loyalty, request management, overdue payment reminders, service quality

👩‍💼 Autonomous, proactive, and solution-oriented, I enjoy contributing to the success of projects by adding both professional and human value.
My motto: "always achieve your goal!"

🏡Based 35 minutes north of Paris, remote collaboration and occasional on-site presence.
  • English

    Native or bilingual

  • French

    Fluent

  • Arabic

    Conversational

Can work on-site
Nogent-sur-Oise (up to 50km)

Experience

  • N'appui services
    Freelance Office Manager
    October 2022 - Today (3 years and 8 months)
    Nogent-sur-Oise, France
    ☑ Training (complete logistical and administrative organization of training...),
    ☑ Training engineering (responses to calls for tenders, drafting training materials, workshop facilitation, etc.),
    ☑ Partnerships and project development (search for partners, reinforcement and coordination of projects...).
    ☑ Day-to-day company management (emails, professional writing, pre-accounting, supplier relations, etc.),
    ☑ Customer relationship management (prospecting, overdue payment reminders, quote/invoice editing, etc.),
    ☑ Human resources management (administrative declarations, collection of payroll variables, drafting contracts/amendments, etc.),
    ☑ Recruitment (drafting and posting offers, pre-selection, interviews...).
    training management Training engineering Organization and administrative management Recruitment Customer Relationship Management (CRM)
  • Maison d'Enfants
    Assistant
    November 2025 - Today (7 months)
    Oise, France
    ✓Implementation of a digital management software to support professionals,
    ✓Development of an onboarding procedure. Recurring activities:
    • - Management of incoming and outgoing communications,
    • - Follow-up and organization of files (40 beneficiaries),
    • - Cash management.
  • Apprentis d'Auteuil
    Sourcing and Partnership Development
    October 2023 - July 2024 (9 months)
    Oise, France
    Partnership development, Implementation of joint actions and events, Recruitment and integration of new beneficiaries, Facilitation of meetings and working groups.

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Education

  • Training Project Manager
    National Conservatory of Arts and Crafts
    2025
    Responsable de projet de formation
  • Professional Bachelor's Degree "Human Resources Management", Human resources management / personnel administration
    University of Picardie Jules Verne (UPJV)
    2008
    Licence Professionnelle "Gestion des Ressources Humaines", Gestion des ressources humaines / administration du personnel

Certifications

  • Creation of a micro-enterprise
    L forme
    2025
    Social media management financial management status creation Commercial strategy Business plans
  • Developing a company's visibility on social networks
    EME
    2023
    LinkedIn Facebook & Instagram Ads Canva

Skill set

Categories