Nao Yoshihara

○ Provided comprehensive support to 30+ large music partners, including troubleshooting day-to-day YouTube operations and offering expertise in platform optimization, copyright risk mitigation, and operational efficiency. Delivered presentations to executive-level stakeholders and led seminars in collaboration with cross-functional teams and partners.

• ● Key Projects and Achievements : ○ Awarded within the APAC team for proactively mitigating risks and preventing significant revenue/opportunity loss for a large volume of partners, consistently achieving high satisfaction and rapid response times ○ Led a critical country priority project, establishing and nurturing a successful partnership with Japan's largest music publisher; Collaborated with their top executives and internal senior leadership to deliver impactful seminars for the music publishing industry, reaching 232 atendees with an 88% satisfaction rate ○ Co-led the execution of bi-monthly, comprehensive training programs for 80-100 music industry professionals, significantly enhancing industry-wide skills and knowledge ○ Collaborated with key music partners to build their expertise and optimize their internal processes, enabling us to scale support efficiently to a broader range of long-tail customers ○ Streamlined internal team operations, significantly improving efficiency and productivity; 1) Optimized workload distribution across APAC teams, 2) Co-led a cross-regional training project from content creation to delivery with an EMEA team member

• ● Job Responsibilities : Managed a portfolio exceeding $5M, partnering with up to 120+ Google Ads customers quarterly to drive significant revenue growth through account optimization and new product adoption. Conducted in-depth data analysis and performance measurement to inform strategic recommendations, and regularly led large-scale seminars to educate and engage clients.

• ● Key Projects and Achievements ○ Consistently surpassed sales targets, achieving over 100% atainment for 8 consecutive quarters ○ Recognized as the APAC No.1 performer in sales atainment ○ Contributed to multiple high-impact projects, driving cross-functional initiatives ■ Developed and implemented scalable processes that significantly improved the efficiency and accuracy of sales activities ■ Designed and delivered targeted training sessions for sellers, demonstrably enhancing their skills and product knowledge ○ Served as a team lead for a group of six sellers (December 2019 - May 2021) ■ Summary : Managed a team of 6, developing and executing strategies that consistently uplifted revenue and optimized overall team sales performance ■ Key Achievements

◦ ● Consistently surpassed team sales targets, driving continuous revenue growth

◦ ● Won the Internal Revenue Competition by achieving a +5.33% incremental team revenue increase from the beginning of the quarter

Responsible for proposing and executing digital marketing strategies for aLORS, a Japan-focused brand made in Paris. Tasks include creating and submiting Instagram ad creatives and conducting data analysis to optimize performance.

Photographing products and on-site scenes with a camera, performing retouching, and creating images for online platforms and official Instagram.

Providing ad-hoc English interpretation during business meetings

Brand Researching & Buyer (Until 2024)

Led a project to source and sell exclusive European apparel brands to a membership-based online fashion community in Japan.

Responsibilities included brand and product research, wholesale negotiations, and hosting live streams or writing blog posts for product presentations.