Freelancer profile translated to English.

Description

Social Media & CRM Manager | Content Creation • Newsletters • SEO • Visual Identity

With **5 years of experience in digital communication and CRM**, I help brands with their content strategy and audience loyalty.

With 3 years of freelance experience and 2 years in agencies, and currently CRM Manager for e-commerce businesses, I offer full remote services in the following areas:social media, newsletter creation, blog posts, and SEO-optimized content.

I combine creative skills (graphic design, video editing, visual identity), technical skills (social media management and engagement, SEO-optimized writing, Google Analytics), and strategic skills (CRM management, Instagram coaching, landing page design).

My goal:transform your digital audience into an engaged community, improve your conversion rates with well-thought-out content and newsletters, and give your brand a strong visual and editorial coherence.

My little extra:

I am bilingual in French/English and can write your content in English.

If you are looking for someone meticulous who always gives their all, you are in the right place! 😊

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km), Pau (up to km), Bordeaux (up to km), Lyon (up to km)

EmailClub
CRM Manager for e-commerce businesses
August 2025 - Today (10 months)
- Responsible for CRM strategy and performance ofemailing and newslettercampaigns for online stores.

-Design and sending of personalized newsletterswith **Klaviyo**, adapted to different targets and segments.

- Implementation ofCRM automations(welcome sequences, abandoned carts, retention campaigns, follow-ups).

- Optimization of user experience and improvement of open and click-through rates throughA/B testing and advanced segmentation.
CRM Web writing Copywriting Newsletter Design Newsletter writing
Flexito
Social Media Manager in a specialized restaurant agency
September 2023 - August 2025 (1 year and 11 months)
-Management of social media and digital campaignsfor players in the restaurant industry, a sector demanding creativity and responsiveness.

- Management and design ofMeta Adsfor my clients

- Definition ofcommunication strategiesadapted to the food sector: visual storytelling, product highlighting, customer experience enhancement.

-Creation of engaging content(photos, videos, stories, graphic animations) to showcase restaurants and their offerings.

- Performance monitoring andcontinuous optimizationto maximize visibility and conversion.
Community management Social media
Freelance
Social Media Manager (3 years)
May 2020 - September 2023 (3 years and 4 months)
- Support for clients from various sectors (fashion, catering) with a specialization in well-being, in theimplementation and management of their digital communication.

- Development of tailor-madesocial media strategiesaligned with business objectives.

-Creation of multimedia content(visuals, videos, post writing, SEO-optimized blog articles).

- Implementation of coherent and effective **editorial calendars**.

-Community engagement and moderationto strengthen engagement and loyalty.

-Performance monitoring and analysisto adjust actions (monthly reporting)

Result:increased digital visibility for client brands and increased engagement rates on their social media.
Content creation Community management