Freelancer profile translated to English.
Back to original languageAbout Naomie
With over 16 years of experience in functional testing and business analysis support, particularly in the banking and insurance sectors, I am looking for new challenges to support companies in the success of their IT projects.
Curious, rigorous, and always seeking improvement, I am passionate about learning new tools and technologies. My adaptability allows me to integrate quickly into new environments, and my excellent interpersonal skills facilitate fluid and effective communication with various stakeholders.
I would be delighted to leverage my expertise to contribute to the structuring, optimization, and security of your projects, whether on testing, functional scoping, management, or change management topics. Whether it's strengthening a project team, structuring a quality approach, or bridging the gap between business and technical, I will commit with professionalism and dedication to help you achieve your goals.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- ENGIE SAOperational Business LeadENERGY AND UTILITIESMay 2023 - January 2025 (1 year and 8 months)Courbevoie, FranceOperational Business LeadAs part of my role within the tax team, I managed the administration of CEGID editor applications (CTU, Etafi, Optitaxes), ensuring their performance and alignment with client needs. I provided technical support to users (accountants and tax specialists), drafted and updated operational procedures, and collaborated closely with the editor to optimize and adapt these tools.I also handled the administrative support for tax obligations by assisting the head of tax integration for the DGE scope, and by coordinating declarative processes (VAT, TVS, CVAE, etc.).I successfully conducted user reviews to optimize application usage and actively participated in the AFEP survey, thereby contributing to the continuous improvement of tax practices within the team.Finally, I participated in the implementation of the My Portal ticketing application, divided into two phases, from the design stage to production. This project aimed to centralize and optimize the management of requests and incidents related to tax tools, facilitating the tracking and resolution of tickets to improve the efficiency of user support.
- Groupe Crédit du NordTesting and Acceptance ConsultantApril 2017 - July 2021 (4 years and 3 months)• Expertise in Corporate Loans• Lead on the regulatory project control of ECB delegations throughout the mission duration• Monaco• Creation of a new bank within Crédit du Nord• Mobile Banker• Phased opening of the nomadic workstation• Data security issues• COVID Crisis: PGE ProjectProject Sheet: PRE takeover, restructured loans, Discount, TSCA Tax, Pro Pricing, BPI Agreement, Facilinvest, Editique, Starlease,
- Or-Formation ServicesProject ManagerEDUCATION AND E-LEARNINGSeptember 2021 - April 2023 (1 year and 8 months)Paris, FranceFreshdesk: Software management and monitoring, configuration, user trainingPraxeum: Commercial CRM redesign project, specifications, validation, change management, user trainingTasks: Coordination of business teams, Qualiopi certification
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Education
- Higher National Diploma in Computer ManagementCNAM2006
- Analyst Designer of Information and Decision Systems, Computer ScienceCNAM2007Analyste concepteur des systemes d'information et de decisions, Informatique