Freelancer profile translated to English.

Description

I specialize in social media management and digital content creation. I have comprehensive experience in managing Facebook shops and pages, where I handle content creation (photos, videos, scripts), editing, posting, and community engagement.

I also have experience in remote community management for an e-commerce page specializing in home decor sales.

Rigorous and versatile, I manage projects from start to finish: content strategy, production, posting, and customer interaction. My goal is to help brands improve their visibility and increase their sales through effective and engaging content.

Content creation is a true passion for me. I enjoy conceptualizing ideas, telling stories through visuals, and bringing products to life in a creative and impactful way.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

RC Mode
Community Manager
RETAIL (LARGE RETAILERS)
March 2025 - Today (1 year and 3 months)
Antananarivo, Madagascar
• Remote management of an e-commerce Facebook page specializing in interior decoration sales
• Creation and planning of content (photos, texts, and posts)
• Community engagement and response to customer messages
• Product showcasing to increase engagement and sales
• Monitoring interactions and optimizing post visibility
• Contribution to the page's digital communication strategy
Facebook, Canva, CapCut, TikTok
Gracia Beauty Store
Shop Manager & Social Media Manager
SOCIAL NETWORKS
March 2023 - March 2026 (3 years)
Tananarive, Madagascar
I managed a retail store from A to Z, including customer service, sales, social media management (Facebook and TikTok), content posting, content creation, order management, and daily operations.

I created content entirely from scratch: I wrote scripts, filmed, edited videos, and created photos to promote products and attract customers on social media. I also regularly posted content on social media.

I also responded to customer comments and messages to ensure good follow-up and customer relations.

I was responsible for communication with customers, online product promotion, and the smooth running of the store.

This experience allowed me to develop strong skills in communication, organization, sales, and digital marketing.