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Nandrianina RandriajaosonNR

Nandrianina Randriajaoson

Versatile virtual assistant

€125/day
Tananarive, MG
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nandrianina

Professional from the banking sector, with experience in customer relations, administrative management, and handling confidential information. Organized, rigorous, and comfortable with digital tools, I wish to evolve into the role of a virtual assistant to effectively support companies in their administrative tasks and daily management.
  • Malagasy

    Native or bilingual

  • French

    Fluent

  • English

    Conversational

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • BNI Madagascar, DMPP
    Commercial Operations Officer
    BANKING AND INSURANCE
    November 2021 - Today (4 years and 7 months)
    Antananarivo, Madagascar
    ✓ Operation and management of the cash register (opening, adjustment, closing, fund transfer) Reception and payment of cash funds (local currency and foreign currency) ✓ Communication of account status via statements and transaction notices Management of the ATM in collaboration with the Front Office Manager ✓ Implementation and monitoring of financial security procedures
    Administrative management Customer relations Sense of organization Microsoft Office Data entry
  • BNI Madagascar, DMPP
    Customer Advisor
    BANKING AND INSURANCE
    May 2024 - September 2024 (4 months)
    Antananarivo, Madagascar
    ✓ Management of a portfolio of individual/professional clients with follow-up and development of commercial relationships ✓ Advice and guidance for clients on banking products (accounts, loans, savings, insurance) adapted to their needs ✓ Processing of routine operations (account openings, transfer management, complaint handling) ✓ Offering personalized investment and placement solutions according to clients' financial objectives ✓ Analysis of client needs and provision of personalized advice to optimize their financial situation ✓ Negotiation and finalization of mortgage or consumer loan contracts ✓ Achieving and exceeding sales targets for financial products, while ensuring customer satisfaction
  • SOCIETE GENERALE Madagascar,
    Intern in Corporate Relations Department
    BANKING AND INSURANCE
    September 2021 - November 2021 (2 months)
    Tananarive, Madagascar
    ✓ Reception and sending of mail Processing of foreign currencies in MID Online Insertion of documents and extraction of debit/credit notices, account statements in Docubase Taking and confirming client appointments

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Education

  • Master 1 Degree
    (EGS), University of Antananarivo
    2020
    Diplôme de Master 1
  • Management Sociology
    University of Antananarivo
    2019
    Gestion Sociologie

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