Nandrasana Rasoloherijaona

For 13 years, I have been the voice, eyes, and support for e-merchants and SMEs. Emails, chat, complaints, refunds, back office… I learned to listen, reassure, resolve — sometimes even anticipate — before the problem appeared.

Over time, I developed much more than expertise:

👉 an ability to quickly understand needs, organize, prioritize, and streamline the daily operations of businesses.

Today, I put this experience at the service of entrepreneurs as a Customer Support Specialist, Virtual Assistant, and Community Manager. I manage operations, lighten the mental load, and create a coherent, human, and impactful online presence.

Proficiency in Shopify, Freshdesk, and digital tools for reliable, structured, and results-oriented support.

My goal? To allow you to focus on the essentials while I take care of the rest.

💸 Rate: €12/hour

A clear and accessible rate for professional, flexible service tailored to your needs. You only pay for the time actually worked, with no commitment or surprises.