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Nancy LalainaNL

Nancy Lalaina

Virtual Assistant

€125/day
Tananarive, MG
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nancy

Virtual assistant specialized in administrative management, customer relations, and digital content creation. I support entrepreneurs, freelancers, and businesses in organizing their daily activities.
With 4 years of experience in customer relations, I have developed strong listening, communication, and customer request management skills to provide a smooth, professional, and responsive experience.
I also handle administrative tasks to help professionals save time, improve organization, and focus on business development.
In parallel, I create engaging content for Instagram and Threads to enhance brand visibility and strengthen their online presence.

What I bring:
✔ Efficient organization
✔ Professional and human support
✔ Smooth communication with your clients
✔ Time savings in daily tasks
✔ A more coherent and engaging online presence
I am always open to new collaborations and professional opportunities.
📩 Feel free to contact me to discuss your needs.
  • English

    Basic

  • French

    Fluent

Remote only
Primarily works remotely

Experience

  • MysecreMada
    Telemarketer/Trainer
    SOCIAL NETWORKS
    January 2017 - January 2020 (3 years)
    Tananarive, Madagascar
    I progressively evolved thanks to my skills in communication, customer relationship management, and sales performance. During my career, I was promoted to Trainer, which allowed me to develop skills in team support, knowledge transfer, and performance monitoring.
    Agenda Management Customer Service Social Media Email Management Translation
  • Zam call " entreprise
    Telesales
    ENERGY AND UTILITIES
    January 2021 - January 2023 (2 years)
    Tananarive, Madagascar
    Previously, I worked as a freelance Remote Telesales Representative for a client based in Morocco. This experience allowed me to strengthen my autonomy, my organizational skills, and my ability to work effectively remotely.

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Education

  • stock
    MaterAuto/Ankorondrano
    2018
    stock
  • Virtual Assistant Training
    Digitale Di Académie
    2026
    Formation assistante virtuelle

Certifications

Skill set

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