About Nancy
French
Native or bilingual
English
Fluent
Experience
- MOSSProduct OwnerMay 2024 - Today (2 years and 1 month)Moss: IT entity born from the merger of THALES and AIRBUS. Clients and stakeholders: Ministry of Defense, Directorate General of Armament (DGA), Air Force, Army, and Navy.- Management of the HMI for supervision and configuration of connectivity systems, enabling improved monitoring and control of critical data flows.- Development and continuous improvement of email notification features in response to system alerts, ensuring rapid reaction to critical incidents.- Implementation of configurable connectors and messages, including creation and editing via an intuitive user interface for easier navigation.- Design of solutions for unique connector identification in complex environments, ensuring clarity and increased operational efficiency.- Close collaboration with technical teams to resolve advanced issues, particularly error management and data persistence for effective recovery during incidents.- Client Relations: Close collaboration with the Ministry of Defense, Directorate General of Armament, and others for precise requirements gathering, ensuring developed solutions meet specific needs and improve operations.- Agile Management: Use of agile methodologies for work organization, including story mapping, user story creation, demonstrations, etc., for better planning and efficient product delivery.
- DassaultProduct Owner / Business PlannerSOFTWARE PUBLISHINGSeptember 2023 - December 2023 (4 months)Vélizy-Villacoublay, FranceManagement of application evolution requests and processes for Means (GEO OP, Sales Planning, MCE, MCE@Cloud).Gathering and analysis of user needs.Management of ideas within the Users community (formalization, completion, duplicate management).Definition of needs in collaboration with users.Facilitation of idea review with GSO, Industry, and Global Marketing teams.Consolidation and prioritization of evolution requests.Tracking of evolution requests and planning with MOA teams.Creation and updating of a roadmap including user evolution requests, processes, and those from management.Performing functional and business testing, and user verification.Facilitation and updating of the Global Champions and Ambassadors community.Facilitation of user communities "From Target To Engage" and "My Client Engagement".Communication to users on the progress of their requests, including review of specifications and user testing.Presentation of new features to be delivered to ambassadors and users through webinars and release notes.
- AXA SAProduct Owner / Salesforce Business AnalystBANKING AND INSURANCEJanuary 2023 - August 2023 (8 months)Nanterre, FranceImproving the experience for 3,600 agencies (AGA) and AEPs on the Salesforce CRM by simplifying workflows.Project Management: planning, coordinating, and overseeing all project phases, developing a roadmap, successfully delivering bug fixes and enhancements.Constant communication with Agent Distribution, Agent IT, contributors, and other departments impacting agents and AEPs, etc.Needs analysis and writing functional specifications.Testing, validation, queries (and demonstrations) before and after deployment.Implementation of an agile organization: Daily, 3 amigos, Poker planning, retroplanning, story mapping, etc.Approximately 6 to 9 deliverables per deployment: Subscription workflows for savings products and the micro-entrepreneur offer, logging emails, adding "takeover from competitor" checkboxes for the Loi Lemoine, etc.
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Education
- MBA Expertise in Digital Strategy and CommunicationESG Business school2016
- Master in Marketing and SalesEcole de Management Léonard de Vinci2015
Certifications
- Strategic Marketing to User ExperienceHEC2020
- Product OwnerScrum league2022