Freelancer profile translated to English.

Description

Debt collection and invoicing specialist with 4 years of experience, I help companies recover unpaid invoices and effectively follow up with their clients, in both B2B and B2C.

I am accustomed to managing large volumes (up to 5000 invoices per month) and handling complex situations.

I prioritize phone calls to quickly resolve situations while maintaining good customer relations.

I also handle account reconciliation, payment monitoring, and dispute management.

Available immediately, I am operational and easily adapt to your tools and organization.

Industry field of expertise

Languages

French
Native or bilingual
English
Basic

Workplace preferences

Can work on-site

Saint-Brice-sous-Forêt (up to 10km), Sarcelles (up to 10km), Paris (up to 10km)

AUXILIFE
INVOICING & DEBT COLLECTION OFFICER
December 2023 - May 2025 (1 year and 5 months)
14th arrondissement, 75014 Paris, France
Invoicing of beneficiaries and funding bodies. Management of receipts (direct debits, transfers, checks). Daily entry and reconciliation of payments. Follow-up of disputes and monthly reporting. Amicable reminders, collection of unpaid debts. Negotiation of payment schedules and client follow-up.
Accounting Reconciliation and Entry Client Dispute Management Interpersonal Skills and Diplomacy
RÉSEAU AMA (AD SENIORS)
INVOICING MANAGER
August 2021 - December 2023 (2 years and 4 months)
14th arrondissement, 75014 Paris, France
Issuance and sending of invoices (beneficiaries & funds). Management of receipts (checks, transfers, direct debits, cash). Daily entry, bank deposits, and account reconciliation. Amicable debt collection and reminders. Processing of disputes, monitoring of client outstanding balances. Processing of disputes, intensive collections (+€200,000 recovered in 6 months).
PÔLE RETRAITÉ, CCAS
APPRENTICESHIP
November 2020 - August 2021 (9 months)
Villiers-le-Bel, France
Administrative assistance (ASPA, SASPA files, etc.). Participation in the Covid-19 vaccination campaign. Prospecting and partnership coordination, implementation of actions for retirees.

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Nancie Pierre

Debt Collection | Follow-up | B2B/B2C Invoicing

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