Description

Hi, I'm Nana! I've helped businesses migrate email platforms safely, securely, and without downtime for over 20 years. During that time I've also helped them fix spam issues and set up their domain on online platforms. I hold a Microsoft MCSE email specialization and have extensive expertise with Google Workspace, Microsoft 365, and various other email systems.

Having founded and managed my own company, I understand the challenges you face. Let me handle the technical side, so you can focus on your core business.

My guarantees:

No downtime.

No emails lost.

No data lost.

No Junk mail.

Post-project validation.

Security and privacy.

Satisfaction - 7 days post service support.

You shouldn't worry about email setup, migration, or delivery issues. Focus on your main tasks and leave all your email worries to me. I have over 20 years of experience with every kind of email system you can imagine and I am certified.

Things I can do for you:

Custom domain registration and email setup on - Google Workspace, Microsoft 365, Microsoft Outlook, Zoho Mail, iCloud Mail, cPanel webmail, Fastmail, Bluehost, Godaddy, Rackspace, Proton Mail, Yahoo Mail, Yandex Mail, Namecheap Mail, Zimbra and any other email platform.
Email migration with no downtime. Seamless migration to or from any email platform to another. You emails, your contacts and your calendar items will all be moved.
Verify your domains, setup secondary domains and aliases.
Setup email forwarding
Setup and configure shared mailboxes and shared calendars.
Setup and configure DNS records to avoid spam folder and fix delivery issues: SPF, DKIM, DMARC, TXT, MX, etc.
Configure mail clients like Outlook, Thunderbird, etc.
Configure email marketing tools and provide audits and recommendations to improve ongoing inbox placement and campaign success.

I look forward to helping you. If you have any questions message me to discuss.

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Self
IT Freelancing
October 2024 - Today (1 year and 8 months)
London, United Kingdom
Freelance projects with an emphasis on Email (Microsoft 365, Google Workspace, etc) setup, migration and management. Domain DNS configuration and Email Delivery as well as Cloud platform verification, configuration and management.
Google Workspace DNS Microsoft 365 DKIM SPF
King Edward VII hospital
IT Network Engineer
July 2024 - September 2024 (2 months)
London, United Kingdom
• • Configure vlans on Cisco switches.
• • Troubleshoot HA configuration failure on Fortinet firewalls pair. Involved using Fortigate CLI
• • Troubleshoot Cisco Meraki Aps. AP becoming repeaters, SSID not allowing connections, etc.
• • Troubleshoot points of failure (Cisco switch port, patch panel or cable) for device patching.
• • Troubleshoot switch stack and core switch failures.
• • Assist with patching and configuration of optical security devices.
• • Check network for specific devices given mac addresses. Then move them to a requested vlan.
• • Create VRFs, and edit allowed vlan lists across network and core switches.
• • Produce SOP for regular networking procedures.
DNS Network administration Cisco Troubleshooting Emailing
Sapient Recruitment Ltd
IT Manager
May 2023 - May 2024 (1 year)
• • Manage Microsoft 365 environment.
• • Deploy desktops via Autopilot and WDS.
• • Manage Windows 11, 10 and ubuntu Desktops.
• • Manage devices through MDM platform and Intune.
• • Create PowerApps and improve based on feedback.
• • Setup OneDrive synchronization on Desktops and manage Enterprise OneDrive.
• • Manage Azure Servers, moving on-premises servers to Azure.
• • Working with 3rd parties, for example to setup email marketing campaigns and integrate them with CRM.
• • Manage WordPress website.
• • Provide 3rd Line, as well as 1st and 2nd line support for users.
• • Manage network hardware (switches, WAP) and carry out troubleshooting.
• • Automating and managing using PowerShell Manage Firewall (traffic rules and software updates)
Wordpress Microsoft 365 Emailing DNS Google Workspace