Freelancer profile translated to English.
Back to original languageAbout Nambi
Senior PMO / IT Program Manager with 13+ years of experience in managing high-stakes IT programs and portfolios in an IT department environment (digital transformation, critical delivery, international).
I provide operational support in complex contexts to structure governance, secure delivery, and provide visibility to decision-makers.
PMP® certified, accustomed to multi-project, multi-stakeholder, and vendor environments.
Key interventions:
- Management of portfolios, programs, and projects (prioritization, roadmaps, budgets, KPIs, trade-offs)
- Governance and executive reporting (committees, decision support, IT / business alignment)
- Securing critical RUN & BUILD phases
- Transverse coordination IT / business / integrators, in an international context
- Recognized for my ability to handle complexity, ensure reliable delivery, and drive organizations forward, even on exposed or high-pressure programs.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- THOM GroupPMO / SAP S/4HANA ERP Migration Project ManagerLUXURY GOODSSeptember 2024 - June 2025 (9 months)Paris, France🎯 Context & StakesMigration from a legacy ERP to SAP S/4HANA in an international retail context, including multi-module data migration (product, purchasing, supply chain, finance/controlling).Critical stakes: securing the cutover, business continuity, and reliability of inter-system flows.🛠 Role & Responsibilities
- Transverse end-to-end data migration management (extraction → transformation → loading → validation → distribution)
- Construction and management of the SAP cutover plan, management of inter-module dependencies (MM, FI/CO, SD…)
- Organization and facilitation of dry runs, definition of entry/exit criteria, and gap analysis
- Reporting and alerts to governance bodies
🤝 Coordination & Delivery- Coordination of IT / business / integrators / downstream teams
- Real-time supervision of the migration run (pilot role) until data distribution to target systems (WMS, PIM, e-commerce, POS, HR)
✅ Results & Impact- Secure SAP cutover without operational disruption
- Reliable data and ensured continuity of retail operations
- Significant reduction of project risk during a critical phase
- ArgainSenior PMO Consultant / Portfolio Manager for BNP Leasing Solutions, ENGIEENERGY AND UTILITIESMay 2019 - December 2022 (3 years and 7 months)Paris, FranceClients: Teksial - ENGIE, BNP Leasing Solutions🎯 Context & StakesSupporting IT and business departments on digital transformation programs and project portfolio management, with stakes in prioritization, executive visibility, and improving the performance of end-to-end customer journeys (acquisition → retention).🛠 Role & Responsibilities (Transverse)
- IT and business project portfolio management: roadmap consolidation, progress tracking, and dependency management
- Governance & Executive Reporting: KPIs, dashboards, committee support, and strategic recommendations
- Performance Management: risk monitoring, corrective action plans
- Coaching project managers and securing deliveries
- Contribution to end-to-end customer journey redesign programs and digital solution deployment
📌 Client FocusBNP Leasing Solutions — PMO / CIO Office- IT/Business project portfolio management
- IT department reporting, budget arbitration, and decision support
- Portfolio data reliability and governance improvement
Teksial - ENGIE — Digital Transformation & End-to-End Customer Journeys (Acquisition → Retention)- Management of customer journey redesign projects throughout the lifecycle
- IT / Business / Marketing coordination
- Requirements definition, prioritization of changes, and delivery tracking
- Change management support and measurable improvement of customer experience
✅ Results & Impact- Clarified and prioritized portfolios, improved visibility for management
- Optimized customer journeys across the acquisition → loyalty cycle
- Enhanced decision support for strategic trade-offs
- Secured project commitments in complex environments
- Chaumet – LVMH GroupProduct Manager Omnichannel & CRM / Clienteling ConsultantLUXURY GOODSJanuary 2023 - October 2023 (9 months)Paris, France🎯 Context & StakesWorking within Maison Chaumet (LVMH group) as a key liaison between the CRM & Clienteling ecosystem (Salesforce Sales & Service Cloud, clienteling application, High Jewelry catalog) and related systems.International scope covering worldwide stores and headquarters teams.Major stakes: omnichannel consistency, data quality, retail adoption, and business/IT alignment.🛠 Role & Responsibilities
- CRM & Clienteling Product Management: RUN & BUILD roadmap management, prioritization, trade-offs
- Functional Design: facilitation of business workshops, user story writing, functional specifications
- Salesforce Delivery Supervision: integrator coordination, QA monitoring, deliverable testing and validation
- Redesign and structuring of the High Jewelry product catalog to ensure multi-channel consistency: UX/UI, PIM, DAM
🤝 Coordination & Delivery- Transverse coordination between Retail, Digital, CRM, IT, and Salesforce integrator
- Support for international markets and store teams
- Salesforce environment (Sales Cloud / Service Cloud) & clienteling application
✅ Results & Impact- Enhanced omnichannel consistency between CRM, clienteling, and product catalog
- Facilitated adoption in stores through support tailored to retail uses
- Reliable data and improved luxury customer experience across all channels
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Education
- Industrial EngineeringCentrale LilleGénie Industriel
- MS, Project, Programme, Portfolio Management & Business DevelopmentSKEMA Business SchoolMS, Project, Programme, Portfolio Management & Business Development
Certifications
- PMPPMI2025
- PRINCE2 Foundation CertificationAPMG International2015