Naman Kumar

Currently working as full stack engineer. Worked with the finance services in the Post purchase listing of NASDAQ

B2B customer support platform serving enterprise clients, processing 100M+ customer conversations monthly.

• • Built event-driven processing pipelines using Kafka and RabbitMQ — 50K+ events/minfor state transitions, notification fanout, and analytics ingestion

• • Integrated Kantan AI machine translation service for async multilingual translation of FAQs and customer messages — preserved complex HTML/ UI structures across 10+ languages, enabling agents to support customers without language barriers

• • Built the async translation pipeline handling bulk FAQ content and real-time message translation via queue-based processing with RabbitMQ

• • Developed React/TypeScript dashboards used daily by 2,000+ support agents; cut initial load time by 45% via code splitting and virtualized rendering

• • Drove test coverage from 50% to 85% (JUnit 5, TestContainers, React Testing Library)

• • Set up Prometheus + Grafana observability; owned on-call, wrote incident runbooks, reduced MTTR by 60%

• • Mentored 2 junior engineers through design reviews and pair programming

• • Built a full-stack project management platform (Spring Boot + React/ TypeScript) from scratch — replaced Jira for 50+ users, saving ~€15K/year in licensing

• • Developed order management and dashboard modules for the B2B e commerce platform handling buyer-supplier workflows

• • Integrated LLM-powered document processing (OpenAI API) to automate contract clause extraction, reducing manual review time by 60%

• • Designed database schemas (MySQL/PostgreSQL), managed Flyway migrations, and optimized slow queries via EXPLAIN analysis

• • Implemented JWT auth, role-based access control (RBAC), and audit logging

• • Containerized the stack with Docker; maintained 85% test coverage via GitHub Java, Node.js, React, TypeScript, PostgreSQL, MySQL, MongoDB, AWS, Docker