Freelancer profile translated to English.
Back to original languageAbout Naima
Fractional COO & HR Director, I support SMEs and growing startups in structuring their organization, operations, and teams.
Thanks to a hybrid background in Business – HR – Operations, I intervene on transformation, performance, and structuring issues: management, governance, recruitment, process optimization, KPIs, business development, and executive coaching.
Accustomed to high-growth environments, I lead the implementation of solid, efficient, and sustainable organizations capable of supporting company scaling.
My goal: to bring clarity, fluidity, and operational performance.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- PME spécialisée digital,Operations Director (COO / Deputy General Manager)DIGITAL AND ITJanuary 2019 - January 2025 (6 years)Neuilly-sur-Seine, FranceScope &• • Global operational management and direct contribution to growth strategy• • Supervision of all support and business functions• • Direct interface with general management and key managersStrategic Management & Governance• • Definition and deployment of global operational strategy• • Implementation and monitoring of performance KPIs (business, HR, finance)• • Cross-functional coordination of business units: digital, data, cloud, security• • Direct contribution to structuring growth and organization decisionsManagement & Structuring• • Direct management of managers: HR Manager & HRBP, Sales Director (4 sales reps), Recruitment Manager (team of 4), CFO• • Direct management of consultants• • Structuring of managerial and steering processesBusiness Development & Offer Structuring• • Structuring and formalization of consulting offers: digital, data, cloud, security• • Management of strategic accounts & direct contribution to revenue• • Account opening & business development• • Contractual & pricing negotiation with clients• • Buyer relations (sourcing, referencing)• • Management of the sales director & sales representativesBids, Communication & CSR• • Launch and structuring of public tenders• • Creation of the reference book and historical mission portfolio• • Contribution to external communication: employer branding, recruitment, business• • Co-construction and deployment of the CSR strategy, with monitoring indicatorsTraining & HR Structuring• • Creation of a training academy: obtaining the accreditation number, catalog, skills development
- PME spécialisée digital,HR & Business Development ManagerJanuary 2017 - January 2019 (2 years)• • Management of the HR function alongside business development• • Strategic interface between business needs, recruitment strategy, and HR organization• • Management of HR teams and supervision of business engineers• • Direct participation in business development: prospecting, account opening, direct contribution to revenue• • Monitoring of HR and commercial performance indicators• • Support for business teams on organization, performance, and skills development
- PME spécialisée digital,Human Resources ManagerJanuary 2015 - January 2017 (2 years)• • Complete structuring of the HR department• • HR administrative management: contracts, probation periods, certificates, payroll (coordination with accountant)• • Implementation of affiliations: mutual insurance, provident fund, occupational health• • Deployment of career management: quarterly and annual reviews• • Management of training plans with external organizations• • Creation of the welcome booklet and formalization of onboarding• • Implementation of HR indicators and performance monitoring• • Responsibility for HR contractual legal aspects• • Development of internal communication and employee events• • Management of a team of 4 people
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Education
- Manager Coach & Professional Coach Certification No Limit Development2017Certification Coach Manager & Coach Professionnel No Limit Development
- Process Communication Training(PCM) No Limit2016Formation Process Communication
Categories
- Other