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Nadine LecluseNL

Nadine Lecluse

Independent Medical Secretary

€250/day
Marseille, FR
8-15 years
Medical tele-secretariat and administrative management
Telephone reception and appointment scheduling
Agenda organization and schedule coordination
Billing, electronic transmission, and unpaid debt management (CPAM, mutual insurance)
Creation and follow-up of patient files

Average response time: 1 hour

Freelancer profile translated to English.
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About Nadine

I am Nadine LECLUSE, an independent medical secretary and administrative manager based in Marseille. With over 10 years of experience in medical and dental practices, I support healthcare professionals in the complete management of their administrative activities: tele-secretariat, patient reception, appointment scheduling, agenda management, billing, electronic transmission, file tracking, and unpaid debt management.

My services are aimed at doctors, dentists, orthodontists, physiotherapists, and multidisciplinary practices. I offer flexible solutions tailored to your needs: one-off tasks, monthly packages, or regular support.

  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • CPCPAM BDR Service pôle PN 302
    Administrative Manager
    January 2025 - January 2025
    Marseille, France
    Management of health insurance beneficiaries
    Access to benefits covering various risks within the framework of shared risk management and fraud prevention
    Verification and recording of supporting documents for payments


  • Easy dent
    Dental Center Director
    January 2023 - January 2024 (1 year)
    Port-de-Bouc, France
    Team management and supervision
    Supervise daily center operations
    Implementation of protocols and procedures
    Internal training on software (practitioners, dental assistants, secretaries)
    Participation in the development of the center's activity
    Financial management
    Operational management, recruitment
    Affiliation with mutual insurance companies
    Management of supplier relations
    Sourcing strategy
    Support for practitioners in their training endeavors
  • Centre DentairePont de vivaux
    Dental Center Coordinator
    January 2019 - January 2023 (4 years)
    Marseille, France
    Produce standard professional documents: correspondence, reports.
    Ensure traceability and conservation of information.
    Understand the patient's situation upon arrival and throughout their care.
    Compile and organize patient administrative files.
    Prepare billing and requests for coverage.
    Handle phone calls (incoming and outgoing), manage emails.
    Schedule appointments, manage calendars.
    Management of overpayments and unpaid debts (CPAM/mutual insurance)
    Team management and supervision
    Supervise daily center operations
    Implementation of protocols and procedures
    Internal training on software (practitioners, dental assistants, secretaries)
    Affiliation with mutual insurance companies
    Financial management
Check out Nadine's experience

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Education

  • Medical and Social Assistant Secretary
    AFPA 13
    2016
    Secrétaire assistante médico-sociale
  • Professional Baccalaureate in Commerce
    AFTEC Formation 56
    2002
    Baccalauréat professionnel Commerce
Check out Nadine's education

Categories

  • Other