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Nadine K.NK

Nadine K.

Virtual Assistant, Customer Care & Communication

€270/day
Rostock, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nadine

People skills+Service competence+commercial thinking+social intelligence**. And all that combined with **sales experience from retailand **HR knowledge**.

Hello, I am your Virtual Assistant with heart, mind & over 13 years of customer service experience.

I bring not only structure, friendliness, and reliability – I think ahead, act proactively, and ensure that your customers feel truly well looked after. Human, clear, and professional.

🔹 What I will take care of for you:

-Personal customer support via email, phone, chat

-Offer follow-up & follow-ups

-CRM maintenance

-Appointment & calendar organization

-Structuring of processes


🔹 My background:

-Retail saleswoman

-Training as a geriatric nurse (excellent people skills!)

-Further training as an HR representative

-100% service-oriented, professional & loyal


I particularly enjoy working with coaches, agencies, and digital service providers who value professional customer communication and reliable processes.
  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Diverse
    Brief Summary
    August 2019 - Today (6 years and 10 months)
    Since 2019, I have been self-employed in the creative and craft sector.

    I gained the following experience before that:


    After graduating from school, I completed aVoluntary Social Yearand trained as amasseuse and medical bath attendant**. I also trained as a **geriatric nurseand am also a trained **retail saleswoman**. Out of personal interest, I also completed further training as an **HR representative**.

    My previous professional roles have sustainably shaped my skills in empathetic communication, structured organization, and independent work.

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Education

  • Distance learning course for certified HR representative
    Laudius
    2024
    Fernstudium zur gepr. Personalreferentin
  • Certified geriatric nurse
    Caritas,
    2017
    examinierte Altenpflegerin

Skill set

Categories

  • Other