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Nadia KemajouNK

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Freelancer profile translated to English.
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About Nadia

Experienced Business Analyst with 7 years of experience in digital transformation and change management. I have supported complex projects in requirements gathering, functional specifications writing, user stories, and IT system scoping.
I intervene in one-off or short-term assignments for companies that need a structured view of their processes, tools, or projects: functional audit, business workshops, writing of specifications, testing preparation.
Available on weekends and outside of business hours. Responsive, autonomous, accustomed to demanding environments.
  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Toulouse (up to 50km)

Experience

  • SOPRASTERIA - mission ORANGE
    Business Analyst / Scrum Master
    HUMAN RESOURCES
    October 2023 - Today (2 years and 10 months)
    Toulouse, France
    • • Analysis of HR business needs (HRIS processes, data management, internal requests) to identify opportunities for improving the efficiency of [%] processes.
    • • Translation of needs into functional specifications and requirements documents, ensuring clear understanding of requirements by all stakeholders. Close collaboration with HR teams, application managers, and developers to ensure successful implementation of HRIS solutions.
    • • Participation in design, functional testing, and deployment phases, with a follow-up of [Number] successful deployments.
    • • Full facilitation of Scrum ceremonies (daily, planning, review, retrospective) as Scrum Master, facilitating communication and obstacle resolution for a high-performing team.
    • • Sprint tracking, backlog management, requirements clarification, obstacle removal, contributing to continuous improvement of the client's HRIS processes.
    • • Major HRIS achievements
    • • Contribution to the strategic application migration project (functional analysis, coordination, and deployment support), with a measurable impact on the efficiency of [%] operations.
    Data Analysis Scrum Master SQL Jira/Confluence QA Testing
  • CGI - Mission Banque postale
    Business Analyst / Scrum Master
    September 2022 - September 2023 (1 year)
    Bordeaux, France
    • • Analysis of functional needs within the banking IT system.
    • • Writing operating procedures, detailed specifications, functional documentation.
    • • Team management: workload monitoring, KPIs, reporting, daily coordination.
    • • Participation in planning management and monitoring of consumed/forecasted budgets.
    • • Facilitation of agile rituals: backlog, dailies, activity reviews.
    • • Participation in activity stabilization and communication with top management.
    Team Leader Priority Management Scrum Master Functional Testing Client Support
  • SOCIETE GENERALE AFRICAN BUSINESS SERVICE
    Application Manager/Functional Analyst
    BANKING AND INSURANCE
    September 2018 - August 2022 (3 years and 11 months)
    Abidjan, Ivory Coast
    • • Functional support and MOA assistance on the Amplitude Core Banking and associated banking applications (RUN, incidents, evolutions).
    • • Management of the Cash Management & International Operations business line: coordination, KPIs, reporting.
    • • IT project management: scoping, estimation, specifications, functional testing, and go-live.
    • • Monitoring of subsidiary requests (Country Manager): incidents, IT committees, operational communication.
    • • User training and change management support.
    • • Functional scopes: Loans & Commitments, Cash Management/International Operations, Customer & Account Referentials
    • • Focus on Payment Methods
    • • SWIFT messages: MT101, MT103, MT940/942 statements
    • • Transfers: domestic, international, mass payments (Cash Management)
    • • Exchange flows between Ebanking and Core Banking: integration, validation, monitoring
    • • Documentary payments: documentary collections, letters of credit
    • • Major achievements
    • • Participation in the Core Banking migration to version 11, including impacts on SWIFT flows and payments.
    • • Contribution to the deployment of an e-banking payment solution in several subsidiaries.
    • • Implementation of end-to-end monitoring of payment flows (e.g., MT101): anomaly detection, alerting, improvement of operational quality.
    Application Manager Team Lead Payment Methods Functional Specifications Client Support

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Education

  • Engineering Degree
    LYCEE GENERAL DE NDOGPASSI
    2013
    Diplôme d'Ingénieur
  • Professional Scrum Product Owner (PSPO)
    2026
    Professional Scrum Product Owner (PSPO)

Skill set

Categories