Nadia Joncour

Building on my various direct and indirect sales experiences in numerous fields (mainly automotive, nautical, real estate, and recreational vehicles), I have now specialized in closing and setting (with a penchant for high-end products) to help all types of businesses significantly generate and grow their activity and consequently optimize their revenue, profit, and customer portfolio. My specialization in the recreational vehicle and nautical sectors, along with their accessories, as well as real estate, all being high-value products, allows me to engage in all business areas.

I listen actively and strategically question prospects, thus achieving a performance-oriented conversion rate. Thanks to good pipeline management, I can focus on my main objective, which is sales, reserving a small part of my schedule for targeted follow-ups and prospect nurturing.

Responsible for the overall management of a dealership specializing in the sale of recreational vehicles and caravans, with the mission to develop commercial activity while ensuring the site's operational efficiency.

Supervision of all dealership activities: new and used vehicle sales, trade-ins, financing, administrative management, and customer follow-up. Driving commercial performance and implementing actions to achieve revenue and profitability objectives.

Management and motivation of the sales and administrative team, organization of daily work, and support for employees in achieving their goals. Ensuring the quality of customer service and commercial follow-up, from initial contact to vehicle delivery.

Inventory management of recreational vehicles and caravans, supplier order tracking, and vehicle turnover optimization. Active participation in commercial negotiation and major sales.

Profit margin optimization through trade-in management, vehicle pricing, and the implementation of market-adapted offers.

Responsibility for the administrative and financial follow-up of the dealership, in compliance with internal procedures and regulatory requirements.

Replacement for the sales secretary specializing in the real estate diagnostics sector, responsible for the administrative and commercial follow-up of Energy Performance Certificate (EPC) files. As the interface between clients, technicians, and management, I handled daily request management, appointment scheduling, and report tracking.

Responsible for customer relations, I welcomed and advised homeowners, real estate agencies, and co-ownership managers, while ensuring file compliance and adherence to regulatory deadlines. I contributed to commercial development by managing quotes, follow-ups, and appointment setting, while ensuring the quality of administrative follow-up.

I organized and structured the agency's commercial activity, participated in invoicing and reporting, and ensured smooth communication between technical and commercial teams. Prepared energy performance certificates using the company's software, conducted visits and prospected real estate agencies and notaries throughout the Charente department, and made phone calls via the internet to secure commercial contracts for performing EPCs and other diagnostics necessary for the sale or rental of a property.

Handled the phone switchboard for customer or agency appointments, provided additional information on rates, conditions, and the diagnostic process...