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Nadia BelarbiNB

Nadia Belarbi

Administrative & Sales Assistant

€220/day
Lyon, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nadia

Too many emails, too many customer requests, a packed schedule… and not enough time to grow your business?

I'll help you regain control.

As a freelance administrative and sales assistant, I support entrepreneurs and freelancers in managing their daily tasks: emails, organization, customer follow-up, and time-consuming tasks.

My goal is simple: to save you time, lighten your mental load, and improve your organization.

What sets me apart?
My experience in e-commerce as a self-entrepreneur. I managed clients, orders, urgent requests, and unforeseen issues on my own. I truly understand your challenges: responsiveness, organization, and customer satisfaction.

I don't just execute tasks. I help you streamline your organization.

I can assist with:

Managing and sorting your emails (responses, prioritization, follow-up)
Organizing your calendar and scheduling appointments
Customer follow-up and administrative tasks
Customer support (responsiveness and quality of response)
Simple prospecting and sales follow-up

Concrete deliverables:
Organized and managed inbox
Structured calendar
Clear and up-to-date customer follow-up
Simple and effective management dashboards

You'll gain time, clarity, and efficiency every day.

Available for one-off missions or regular support.

Let's discuss your needs 🙂
  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Epicerie en ligne
    SELF-EMPLOYED ENTREPRENEUR
    E-COMMERCE
    January 2024 - May 2024 (4 months)
    Lyon, France
    - Creation and management of an online store,
    - Customer relations,
    - Supplier management,
    - Visibility development,
    - Sales analysis.
    - Organization and management of tasks - Customer Relations - Digital Tools - Administrative and commercial follow-up - Autonomy and Responsibilities
  • Cosentino
    SALES PROMOTER
    January 2010 - January 2012 (2 years)
    Lyon, France
    - Sales Ambassador,
    - Business Development,
    - Brand Development,
    - Customer Advice,
    - Prospecting,
    - CRM
  • SFR, CIRTIL, IPS
    CUSTOMER RELATIONS OFFICER / TELEMARKETER
    January 2005 - January 2008 (3 years)
    Lyon, France
    - Prospecting,
    - Call management,
    - Appointment setting,
    - Calendar planning,
    - Customer follow-up,
    - Dispute resolution

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Education

  • Master 2 International Management
    IAE Lyon 3
    2009
    Master 2 Management International
  • Master 1 International Management
    2008
    Master 1 Management International

Categories

  • Other