Freelancer profile translated to English.

Description

More than 16 years of experience in the design and management of supply chains and logistics activities. I aim to provide solutions that improve the customer experience and optimize operations. Background in engineering, analysis, business administration and sales, project management, and digital tools.

Currently, I am the Manager of the Global Commercial Office at Noatum Logistics. Reporting to our CCO, I lead the team (4) that develops and executes the strategy and projects for product development and sales management. This covers 7 regions and 26 countries (at this time).

To achieve this, we have designed, implemented, and maintain various tools and projects such as Microsoft Dynamics 365 CRM, Power BI Dashboards, Client Satisfaction program, CO2, and client reports. Always seeking data-driven decisions, with a strong focus on customer satisfaction and retention.

Maritime, air, land, contract logistics, e-commerce, digital tools.

I am proud to be part of a project committed to innovation, sustainability, and customer orientation.

CXO, CRO, CCO, Data Analytics,

Languages

Spanish
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Madrid (up to 50km), Valladolid (up to 50km), Madrid (up to 50km), Valencia (up to 50km)

Noatum Logistics
Global Commercial Office Manager
TRANSPORTATION
March 2022 - Today (4 years and 3 months)
Madrid, Spain
Reporting to CCO support on commercial, sales and product strategies, projects, performance and development.

Tenders, RFQ, RFI and RFP response process
Business Intelligence, (Power BI)

Project Management, CO2 reporting, Client Satisfaction, Bilateral developments
Strategy, Business Intelligence (Power BI)
CRM Microsoft Dynamics 365 design, deployment and governance.
Digital Client Solutions, visibility, reporting, Purchase Order Management.

Ocean, Seafreight, Airfreight, Contract Logistics, esolutions, Digital Fulfillment and much more.

#proudtobenoatum

Let's help you WIN!
Microsoft Power BI Supply Chain Microsoft Dynamics CRM Sales Management
Kuehne + Nagel
National Customer Solutions Expert
LOGISTICS AND SUPPLY CHAIN
March 2020 - Today (6 years and 3 months)
Madrid, Spain
Digitalizing your Supply Chain from end to end.

Consultancy, support, delivery and support on information solutions for Air, Sea and Road transport solutions.
Visibility is the key, through our solutions you can reduce time to have clear view on your transportation services.

This visibility in your operations is what can bring smart decisions to our customer business.

Try KN!
Digital Transformation Logistics Transport Warehouse
GEFCO
Regional Key Account Manager
LOGISTICS AND SUPPLY CHAIN
March 2019 - December 2019 (9 months)
Madrid, Spain
Establish and maintain executive level relationships within assigned accounts (Automotive)
Help resolve customer satisfaction issues and key distributor problems
Monitor customer strategies to find opportunities and proactively offer solutions
Coordination of all departments involved in projects and RFQs
Reports regularly on sales activities, opportunities and reviews progress against forecast and budget
Transport Logistics Customer Service Sales Management Account Management