About Nacer
French
Native or bilingual
English
Conversational
German
Basic
Arabic
Conversational
Experience
- La France MutualisteKelia ERP ConsultantBANKING AND INSURANCEJune 2025 - February 2026 (8 months)Paris, FranceUser assistance, validation and configuration of new products, supports and optionsConfiguration contact personTesting and configuration of evolutionsAnalysis and qualification of anomaliesTechnical environment: KELIA, BDOC, OracleFunctional environment: Multi-support life insurance, underwriting, management operations, claims, multi-profile management,taxation, financial management options: relative stop-loss, profit-taking capping, allocation maintenance
- Praemia Reim FranceSenior Consultant Audit, Reorganization, Processes and Change ManagementREAL ESTATEJanuary 2021 - June 2025 (4 years and 5 months)Paris, FranceOutsourcing of incoming document dematerializationDefinition, description, and implementation of document circulation processes between the various stakeholders anddifferent entitiesAudit and harmonization of management processes for the different entitiesDevelopment of a common document catalogDefinition of EDM and Workflow metadataWriting business requirementsStudy of the technical feasibility of developments in collaboration with IT and the integratorSalesforce Workflow deploymentDefinition, description, and implementation of processes for handling underwriting and operations up to successionDevelopment of the filing plan and mapping with EDMWriting user guides and training materialsUser training and assistanceDeployment of Salesforce Ticketing and Einstein (AI) modulesCollection of user needs for handling customer requests: email, phone, extranet, mailUser support and module deploymentRoles held on the projectAudit of client relationship processes, procedures, and organizationWriting and presentation of reports to the Executive CommitteeSupport in process and procedure optimization, structuring and reorganizing departmentsSupport in deploying dematerialization across all activitiesInterviewing and assisting business usersWriting business requirementsTesting of developments and fixesContact person for IT, service providers, and internal departmentsTechnical environment: Salesforce, DocuWare, UniciaFunctional environment: Management company - SCPI
- Groupe APICILSenior Consultant Processes and RegulatoryBANKING AND INSURANCENovember 2017 - December 2020 (3 years and 1 month)Paris, FranceDefinition, description, and implementation of document circulation processes between the various stakeholders anddifferent entitiesOptimization of customer operations processing: moving from a multi-member, multi-tool, multi-process, multi-supplierscheme to an economically optimized target schemeAudit and harmonization of management processes for the different entitiesDevelopment of a common document catalogDefinition of EDM and Workflow metadataWriting business requirementsWriting user guides and training materialsUser training and assistanceAnalysis, costing, and consideration of business development requestsStudy of the technical feasibility of developments in collaboration with designers, architects, and publishersManagement of evolutionary and corrective maintenance, unit testing, and overall acceptance testingSelection of EDM, Workflow, and reporting solutionsRegulatoryResponsible for analyzing regulatory reports for Paris SavingsWriting functional and technical specifications for regulatory developmentsRegulatory scope monitored: Agira1, Agira2, Unclaimed Property/Eckert Reporting, FATCA, OECD/EAI, FICOVIE, CICLADERoles held on the projectInterviewing and assisting business usersWriting business requirementsHead of the Paris Savings EDM/Workflow projectHead of Paris Savings Regulatory affairsTechnical environment: Sunshine, EversuiteFunctional environment: Multi-support life insurance, underwriting, management operations, claims, multi-profile management,personalized management, financial management options: stop-loss, profit-taking capping, allocation maintenance,taxation, group insurance, annuities
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Education
- Data Analyst, Programme DATASCIENTESTEcole des Mines Paris-PSL2025Data Analyst, Programme DATASCIENTEST
- Padel Coach (TFP)Fédération française de tennis (FFT)2024