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Nacer BekheddaNB

Nacer Bekhedda

Senior Project Management Assistance Consultant

€900/day
Doha, QA
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nacer

Senior Consultant in Organization, Governance & Digital Transformation, I support business management and strategic programs in structuring their operational models, optimizing processes, and securing complex transformations.

I primarily work in demanding environments (insurance, savings, finance) where a deep understanding of business, regulatory, and operational stakes is essential. My role is to bridge the gap between strategic vision and ground reality to provide concrete, structuring, and sustainable solutions.

Accustomed to high-stakes transformation contexts, I manage scoping, organizational improvement, documentary governance, and digital workspace missions, combining consulting approaches, PMO methodology, and pragmatic deployment of collaborative tools.

I favor impactful collaborations requiring a high-level view, analytical skills, and change management support for teams and decision-makers. My goal is to deliver measurable value in terms of operational performance, process clarity, and collective efficiency.
  • French

    Native or bilingual

  • English

    Conversational

  • German

    Basic

  • Arabic

    Conversational

Can work on-site
Doha (up to 50km)

Experience

  • La France Mutualiste
    Kelia ERP Consultant
    BANKING AND INSURANCE
    June 2025 - February 2026 (8 months)
    Paris, France
    User assistance, validation and configuration of new products, supports and options
    Configuration contact person
    Testing and configuration of evolutions
    Analysis and qualification of anomalies
    Technical environment: KELIA, BDOC, Oracle
    Functional environment: Multi-support life insurance, underwriting, management operations, claims, multi-profile management,
    taxation, financial management options: relative stop-loss, profit-taking capping, allocation maintenance
    Process & Organization Optimization
  • Praemia Reim France
    Senior Consultant Audit, Reorganization, Processes and Change Management
    REAL ESTATE
    January 2021 - June 2025 (4 years and 5 months)
    Paris, France
    Outsourcing of incoming document dematerialization
    Definition, description, and implementation of document circulation processes between the various stakeholders and
    different entities
    Audit and harmonization of management processes for the different entities
    Development of a common document catalog
    Definition of EDM and Workflow metadata
    Writing business requirements
    Study of the technical feasibility of developments in collaboration with IT and the integrator
    Salesforce Workflow deployment
    Definition, description, and implementation of processes for handling underwriting and operations up to succession
    Development of the filing plan and mapping with EDM
    Writing user guides and training materials
    User training and assistance
    Deployment of Salesforce Ticketing and Einstein (AI) modules
    Collection of user needs for handling customer requests: email, phone, extranet, mail
    User support and module deployment
    Roles held on the project
    Audit of client relationship processes, procedures, and organization
    Writing and presentation of reports to the Executive Committee
    Support in process and procedure optimization, structuring and reorganizing departments
    Support in deploying dematerialization across all activities
    Interviewing and assisting business users
    Writing business requirements
    Testing of developments and fixes
    Contact person for IT, service providers, and internal departments
    Technical environment: Salesforce, DocuWare, Unicia
    Functional environment: Management company - SCPI
    Audit Process & Organization Optimization
  • Groupe APICIL
    Senior Consultant Processes and Regulatory
    BANKING AND INSURANCE
    November 2017 - December 2020 (3 years and 1 month)
    Paris, France
    Definition, description, and implementation of document circulation processes between the various stakeholders and
    different entities
    Optimization of customer operations processing: moving from a multi-member, multi-tool, multi-process, multi-supplier
    scheme to an economically optimized target scheme
    Audit and harmonization of management processes for the different entities
    Development of a common document catalog
    Definition of EDM and Workflow metadata
    Writing business requirements
    Writing user guides and training materials
    User training and assistance
    Analysis, costing, and consideration of business development requests
    Study of the technical feasibility of developments in collaboration with designers, architects, and publishers
    Management of evolutionary and corrective maintenance, unit testing, and overall acceptance testing
    Selection of EDM, Workflow, and reporting solutions
    Regulatory
    Responsible for analyzing regulatory reports for Paris Savings
    Writing functional and technical specifications for regulatory developments
    Regulatory scope monitored: Agira1, Agira2, Unclaimed Property/Eckert Reporting, FATCA, OECD/EAI, FICOVIE, CICLADE
    Roles held on the project
    Interviewing and assisting business users
    Writing business requirements
    Head of the Paris Savings EDM/Workflow project
    Head of Paris Savings Regulatory affairs
    Technical environment: Sunshine, Eversuite
    Functional environment: Multi-support life insurance, underwriting, management operations, claims, multi-profile management,
    personalized management, financial management options: stop-loss, profit-taking capping, allocation maintenance,
    taxation, group insurance, annuities
    Audit Document Governance & Digital Workspace Process & Organization Optimization

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Education

  • Data Analyst, Programme DATASCIENTEST
    Ecole des Mines Paris-PSL
    2025
    Data Analyst, Programme DATASCIENTEST
  • Padel Coach (TFP)
    Fédération française de tennis (FFT)
    2024

Skill set

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