Freelancer profile translated to English.

Description

👋 Hello and welcome to my profile!

Are you looking for a Salesforce and Zuora expert capable of managing your CRM projects from A to Z?

I am Nabil Chelh, a freelance CRM consultant with over 13 years of experience. I can help you implement, optimize, and evolve your Salesforce and Zuora solutions to maximize the performance of your sales teams and improve your customer relationships.

How I can help you:

- Audit and strategic consulting: I analyze your business processes and propose a CRM roadmap adapted to your business challenges.

- Salesforce Implementation: configuration, Lightning development, integration with your existing tools (ERP, marketing automation, billing...)

- Zuora Optimization: advanced configuration for your recurring billing models and subscription management

- Data Migration and Team Training for successful adoption

What sets me apart:

- A dual technical and functional expertise: I translate your business needs into concrete solutions.

- Complete autonomy: I take charge of your entire Salesforce project, from design to production.

- Experience on large-scale projects with companies like TCS Switzerland, AXA Barcelona, Toyota Finance, Société Générale, and TF1.

- Multi-sector expertise: banking, insurance, media, automotive, telecommunications.

Types of projects I manage:

Salesforce certified and recognized in the CRM ecosystem, I put my expertise at the service of your success.

Let's talk about your project!

Languages

French
Native or bilingual
English
Fluent
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Freelance
Senior CRM Expert
DIGITAL AND IT
August 2016 - Today (9 years and 10 months)
Marseille, France
- Salesforce Administrator Training.
- Salesforce Development Training.
- Support for your entity's administrator.
- Salesforce Org Audit.
- Implementation of Salesforce best practices.
- Salesforce Lightning Migration.
- Salesforce Configuration and Development.
- Takeover of quickstart or TMA.
- Offshore Salesforce Development.
- Development environment Tomcat / Spring / Java 8
Salesforce Apex
Salesforce
Technical Architect
SOFTWARE PUBLISHING
August 2015 - July 2016 (1 year)
Paris, France
- Presentation of technical workshops.
- Writing technical specifications.
- Salesforce Administration & Development
- Team Lead: 2 developers.
- Tools: Apex, Visualforce, SOQL, Salesforce, Lightning Design, Conga, DataLoader, Workbench.
Salesforce Apex
Kerensen
Senior Technical-Functional CRM Consultant
DIGITAL AND IT
October 2012 - July 2015 (2 years and 10 months)
Paris, France
Mission: Salesforce CRM Integration for clients
- Workshop participation: Needs analysis and scoping
- Specification writing: functional (SFG, SFD) and technical
- Zuora Administration: Product catalog configuration….
- Salesforce Administration & Development: Workflow creation, validation rules, triggers, Data migration, Access rights management (Creation of roles, profiles, sharing rules…), Apex classes, test classes….
- End-user training.
- TMA Manager.
- Tools: Apex, Visualforce, Force.com Platform, Salesforce, Zuora, SOQL, DataLoader, Workbench, SoapUI.
Salesforce Apex Zuora