Nabih E.

This mission was part of the opening of the public transport market in the Paris region to competition and consisted of supporting RATP CAP in managing the deployment of its infrastructure: IT, Network, and Telecom to equip the new subsidiaries that won public tenders.

Tasks:

✔Define a global project management approach

✔Establish and lead project committees

✔Lead technical teams and monitor project schedules

✔Collect and address the various IT and Telecom needs of the Project (SAEIV, Ticketing, Electronic Payment, Data, Security, Videos, Signage…)

✔Conduct field audits of new sites to be integrated and equipped

✔Ensure interfacing with the various internal and external project stakeholders (Management Control, Legal, Operations, Outgoing…)

✔Provide regular reporting to management

✔Manage commitments and relationships with suppliers (Internet, Hardware, Network…)

✔Define a global project management approach

✔Establish and lead project committees

✔Lead technical teams and monitor project schedules

✔Collect and address the various IT and Telecom needs of the Project (SAEIV, Ticketing, Electronic Payment, Data, Security, Videos, Signage…)

✔Conduct field audits of new sites to be integrated and equipped

✔Ensure interfacing with the various internal and external project stakeholders (Management Control, Legal, Operations, Outgoing…)

✔Provide regular reporting to management

✔Manage commitments and relationships with suppliers (Internet, Hardware, Network…)

✔Formalize processes and documentary deliverables by capitalizing on lessons learned

Technical Environment:

Office 365 Suite / Boomerang (ERP) / Supplier Platforms

This mission was part of an organizational change within an IT department of Enedis, moving from a matrix organization to one oriented by functional domains. My role was to support the budget and procurement unit of the department in: re-evaluating existing processes, implementing a process harmonization strategy, establishing a Budget PMO role for each new domain, all with the aim of better supporting the new domains to improve budget monitoring of the department's activities.

Tasks:

✔Define a global project management approach

✔Lead workshops for collecting and presenting existing processes

✔Analyze existing processes in 8 departments across 3 geographical sites

✔Define target processes and the means for their implementation

✔Train and support stakeholders

✔Implement a continuous improvement approach for tools and processes

Technical Environment:

Office 365 Suite & Desktop / Trello / SERVICENOW / SAP ERP / MyAppro / Thot

This mission was part of the transformation of a client's sourcing model, moving from a full in-house model (+130 FTEs) to a model organized into Service Centers (5 centers).

Tasks:

✔Audit and prepare transition methods (Reversibility Phase)

✔Manage the industrialization transition phases of the new models

✔Optimize the entity's Business Model (new structures)

o Establish and optimize contractual frameworks (Fixed-price quoting for estimates)

o Implement and scale a full-cost quoting model

✔Manage supplier relationships

o Manage incoming/outgoing relationships

o Manage contractual and operational relationships with Service Centers (5 centers)

✔Support change management internally (client)

✔Establish operational and contractual committees

✔Manage the development phase of a high-performance tool supporting contractual processes (ITSM):

✔Monitor the operational follow-up of project roadmaps

o Track and consolidate project roadmaps by domain

o Monitor risks and impacts (Schedules)

✔Ensure financial and contractual monitoring of Service Centers

✔Guarantee and ensure compliance with contractual elements

o Enforce the contract in case of client-supplier disputes

o Monitor the delivery of contractual deliverables

o Ensure adherence to the internal project management methodology

o Ensure the quality of documentary deliverables produced

✔Ensure communication with various internal and external entities

✔Prepare the renewal of intellectual property and software service contracts

✔Manage and monitor other sourcing activities of the entity (intellectual services in-house and software)

✔Develop the entity's budget roadmap for the current year and the next year

Technical Environment:

Office 365 Suite & Desktop / Power BI / JIRA / SERVICENOW / HP QC / PeopleSoft (ERP) / SQUASH TM / AWS