Myriam Tripoly

• ▪ Monitoring of Cap Gemini and Inetum service centers' activity

• ▪ Expression of evolving needs for tools under the responsibility of the Colissimo squad

• ▪ Validation of operations to be carried out

• ▪ Updating of Domain deliverables and communication to clients and service centers

• ▪ Drafting of frameworks and needs expression

• ▪ Validation of improvement plans: lessons learned and continuous improvement plan

• ▪ Reporting to the Domain Owner, Agile Master, Tribe Manager, and Business Owner (email, Jira, ...)

▪ Agile Environment: Stand-ups, Sprints, Retrospectives, Planning Poker...

• ▪ Management of an infrastructure modernization program in partnership with Chéops Technology

• ▪ Active Directory migration and Netscaler upgrade

• ▪ Modernization of the file transfer platform (Globalscape MFT, Axway CFT)

• ▪ Management of international IT Operations infrastructure projects (Nasuni storage, Disaster Recovery Plan, industrial site connections)

• ▪ International deployment of a Project Portfolio Management tool

• ▪ Participation in budget exercises (CAPEX, OPEX): review, planning, business cases, and audit preparation (ROI, Cost Benefits)

• ▪ Management of global communication plans (outsourcing Service Desk E&A, service shutdown and opening)

• ▪ SharePoint migration for the Industrial Division: communication supports, training, and management

• ▪ Global IT experience improvement plan for industrial sites and deployment of an identity management project