Freelancer profile translated to English.

Description

My name is Myriam, a bilingual French/English Freelance Office Manager, based in the Var region and available remotely or for travel.

After several years in luxury hospitality — Hôtel de Paris Saint-Tropez, Hôtel 9Confidentiel Paris — I developed organizational, rigorous, and discreet reflexes that I now apply to entrepreneurs and VSEs.

I will take care of your daily operations:

→ Calendar management and service provider coordination

→ Document drafting, summarization, and translation (FR ↔ EN)

→ Creation of procedures and monitoring tools

→ Project coordination and client follow-up

You focus on your core business, I ensure nothing is left to chance.

📩

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Saint-Tropez (up to 50km)

HÔTEL DE PARIS SAINT-TROPEZ
REVENUE MANAGER ASSISTANT IN CHARGE OF RESERVATIONS
HOSPITALITY
January 2025 - January 2026 (1 year)
83990, Saint-Tropez, France
Role held with great autonomy within a 5-star luxury establishment, in direct collaboration with the Revenue Manager.

- Monitoring of commercial performance and regular reporting
- Management of individual reservations and preparation of proformas
- Coordination with OTAs (Booking, Expedia…) and inventory updates on Synxis
- Handling customer requests and complaints
- Training of an intern and transmission of internal procedures
- Creation and implementation of new procedures and monitoring tools
Revenue Management Reporting Performance Analysis Procedure Implementation Team Training
KUBE SAINT-TROPEZ
RESERVATION AGENT
HOSPITALITY
June 2024 - November 2024 (5 months)
Gassin, France
- Handling telephone and email reservations for high-end clientele
- Management of special requests and personalization of stays
- Coordination with the reception team to ensure a seamless customer experience
- Upselling: offering upgrades and additional services
Reservation Management Customer Relationship Management (CRM) Hospitality Call Reception Customer Follow-up
HOTEL 4 ETOILES LE DOMAINE DE LA CORNICHE
SHIFT RECEPTIONIST
HOSPITALITY
February 2024 - May 2024 (3 months)
Rolleboise, France
- Welcoming guests, managing check-ins / check-outs
- Taking and following up on reservations
- Cash register management and billing
- Coordination with the establishment's various departments
- Coordination with the restaurant and spa team to ensure a seamless customer experience
- Handling customer requests and complaints
Receptionist Physical and Telephone Reception Reservation Management Customer Billing Team Coordination