About Myriam
Arabic
Native or bilingual
French
Native or bilingual
English
Fluent
Experience
- DHL Supply-ChainQHSE / CSR Manager Île-de-France RegionLOGISTICS AND SUPPLY CHAINFebruary 2024 - Today (2 years and 4 months)Paris, FranceQHSE and CSR management for 6 logistics and retail sites in Île-de-France(Clients: Samsung, ATR, Metro, HP, JCB, Carrefour), multi-client environments with high contractual requirements.▸ Management of 4 QHSE correspondents across the sites▸ Conducting internal audits ISO 9001 / OSAC / EN9120 / IFS FOOD / CARREFOUR AUDIT▸ Definition and deployment of safety objectives and action plans▸ Monitoring KPIs and QHSE reporting to client and DHL management▸ Facilitating management reviews and QHSE steering committees▸ Change management and harmonization of practices between sitesResults: maintenance of ISO 9001 / OSAC / EN9120 / IFS FOOD / CARREFOUR AUDIT certifications for the scope, increased QHSE maturity of less advanced sites, alignment of indicators with group standards.
- DHL Supply-ChainQHSE / CSR ManagerLOGISTICS AND SUPPLY CHAINApril 2023 - February 2024 (10 months)Paris, FranceCompliance of a food logistics site with IFS Food, ISO 9001, ISO 14001, and ISO 45001 standards.Environment with high food hygiene and safety constraints.▸ Management of multi-standard compliance▸ Conducting internal IFS Food and ISO audits▸ Training and awareness for all employees: Good Hygiene Practices, GoGreen program (environment), safety behaviors, prevention of non-quality risks▸ Analysis of incidents and accidents (8D, 5W, cause-and-effect diagrams, Safety Briefings, Lessons Learned methods)▸ Updating the single document (DUERP) and risk analysesResults: IFS Food compliance obtained in the first year with 99.10% and maintained above 98% since 2024, over 50% reduction in accident frequency, increased QHSE competence of field teams.
- Transdev TRAMulti-site QHSE CSR ManagerTRANSPORTATIONNovember 2021 - March 2023 (1 year and 4 months)Tremblay-en-France, FranceMulti-site QHSE management for a public transport operator:3 depots, 750 drivers, 1,800 m² mechanical maintenance workshop (35 mechanics).▸ Maintenance of the triple certification ISO 9001 / 14001 / 45001▸ Maintenance workshop compliance: 100% of regulatory checks carried out▸ Establishment of a QHSE Management Committee▸ Management of a drug and alcohol testing campaign▸ Internal QHSE communication: Lessons Learned, Safety Briefings, Safety Huddles▸ Hierarchical management: 1 QHSE officer, 1 QHSE apprentice, 1 CSR intern, and 5 field quality operatorsResults: triple certification maintained without non-conformities, 100% workshop compliance, structured and managed CSR approach, reduction in accident frequency, safety forum (alcohol, MSDs, psychosocial risks, QWL, road safety).
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Education
- Internal Auditor CertificationAFNOR CERTIFICATION2020Certification Auditrice Interne
- Analyze work situations using an ergonomic approachCARSAT2025Acquisition des fondamentaux de la démarche ergonomique appliquée à la prévention des risques professionnels, incluant l’identification des enjeux, objectifs et différentes étapes de mise en œuvre. Développement de compétences en analyse des situations de travail à partir de données factuelles et d’indicateurs quantifiés. Capacité à identifier et proposer des pistes d’amélioration des situations de travail visant à optimiser les conditions de travail des collaborateurs tout en préservant la performance de l’entreprise. Aptitude à mobiliser et coordonner des ressources externes spécialisées en ergonomie selon les besoins identifiés.
Certifications
- Internal AuditorAFNOR2018
Skill set
Categories
- Other