Myriam Amossé

Participate in the development of operational plans for site access, customer service levels, and expected deliverables:

Liaise with the IOC and IPC, transport operational teams (Bus, fleet, micro-mobility), various on-site departments, and public and private stakeholders.

Implement the overall concept of on-site event transportation.

Support the department in priority projects. Participate in working groups and dedicated meetings.

Contracting, permit applications, and managing relationships with public and private stakeholders to ensure the availability and access to required spaces

(Prefecture of Seine-Saint-Denis, Town of Le Bourget, Town of Clichy-Sous-Bois and La Courneuve, Ile de France Mobilités...)

Ensure the smooth execution of access plans and on-site transportation arrangements.

Team Management

Recruitment, training, and management of a team of 6 employees (managers and coordinators), 8 placement agents, and 30 transportation volunteers on site.

Client portfolio management:

Day-to-day client relationship and project management, adherence to schedules and budgets, management of staff and service providers,

Management of client accounts on social media:

Definition and maintenance of editorial line, writing and publishing posts, KPI monitoring and client reporting,

Content production and management of the Les Déviations team:

Editorial calendar management, interview preparation, production and editing of 4 videos/month for the media outlet

Increase brand awareness and image for Splendens Factory and its clients

Participate in marketing activities

Creation of multimedia content to showcase Resorts

Regular proactive content publication to engage customers, writing, collaboration with relevant Instagram Influencers for Club Med

Management of Resort reputation through social media

Digital Ambassador in Resort

Management and updating of the Club Med mobile application, management of the Resort's 17 digital screens with digital content creation, promotion of events and showcasing of the Resort, taking initiative to enhance the customer's digital experience within the Resort

Collaboration with Asian and European teams to promote Japan.