Freelancer profile translated to English.

Description

I am an IT Project Manager / Business Analyst / AMOA and Product Owner in the banking, insurance, and reinsurance sectors. I have worked with clients in Tunisia (Wifak International Bank, Salim Assurances), Egypt (Barclays of Egypt acquired by Attijari Wafa Bank of Egypt), and France (BNP Paribas, SPB, AXA GO, Scor).

I have experience in V-cycle and Scrum (and I am a PSPO I Product Owner).

My main tasks include:

- Preparation of scoping support

- Facilitating workshops with business stakeholders to understand needs

- Writing specification documents

- Preparation of test plans (scenarios)

- System testing (functional + integration testing)

- Change management (impact matrix + training support on the module for business stakeholders + facilitating training sessions for business stakeholders)

- Project progress monitoring (daily summary emails for the entire team + directors + sponsor)

- Facilitating weekly meetings (to present the past week's work + planned deliverables for the next week + present elements that may block the team and find solutions during the meeting to meet delivery dates)

Throughout projects, I also utilize my:

- SQL knowledge for data extraction from the system,

- Database knowledge (DBMS and relationships between tables),

- Communication skills (for facilitating meetings, workshops, etc.),

- Language skills (Arabic, French, and English).

- Coordination between the IT/business teams and the client

- Facilitating weekly meetings

- Monitoring work progress

- Facilitating agile meetings/documentation

- Coordination between the technical, functional, and client teams

• - Release management and verification of quality monitoring and application

• - Resolving and tracking production incidents

Languages

French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

SCOR
IT Project Manager / Release Manager
BANKING AND INSURANCE
November 2023 - January 2025 (1 year and 2 months)
Paris, France

Mission: Mission as IT Project Manager (outside Helios) + Release Manager (Helios IT) (the Helios IT team + outside Helios (CrossFinder Life, xWiki guideline, and Retrocession))

Helios IT:
• Documentation
- Facilitating workshops to understand existing processes
- Modeling existing processes
- Process optimization (Reengineering: we removed the "release manager" position)
- Writing documents for the Helios team (existing and target processes, documentation, specifications, User Guide, etc.)
• Release management:
- Verifying process compliance
- Organizing and participating in deployments

• AUDIT:
Providing the annual list to the Audit team of all Helios - production users (reviewing the list with business stakeholders and removing users who should no longer have access, providing the list "before" and "after" the review
• Management and unblocking of PROD incidents - Helios:
- Monitoring and analyzing the blockage to understand the incident's origin (which tool)
- Contacting relevant teams and following up on unblocking
- Communicating once repaired

Outside Helios:
• Crossfinder life project management:
- Defining sprint planning
- Facilitating meetings with business stakeholders and developers
- Monitoring sprint progress
- Reporting to directors on project progress

• Retrocession, authorities, and guideline:
- Monitoring progress and coordinating between business stakeholders and developers
- Monitoring release process application: providing test documents, business Go-ahead, ticket spot
updated with the correct status
- Requesting production deployments and participating in deployments (ensuring smooth execution)
- Testing on UAT once delivered: new functionalities on guidelines
- Meeting with the publisher and business stakeholders
- Writing and presenting specifications
- Coordination between teams: business stakeholders, publisher, application production

Release Management IT Project Management Scrum Incident Management
Axa
Business Analyst
BANKING AND INSURANCE
April 2022 - April 2023 (1 year)
Paris, France
Mission: Mission as a Business Analyst in the BAU (Business As Usual) team (the IT - Compliance and Anti-Money Laundering team for all AXA entities (all countries)
• Facilitating workshops to understand existing processes:
 Integration of blacklist files (from AXA group), Clients (from entities), Worldcheck (from the internet))
 Administration and management of SILVA tickets
 Monitoring (integrations, URLs, Logs, servers, services, memory, ...)
 delivery (development of an improvement), specification, documentation
 management of technical problems and task distribution among the team,...
• Modeling existing processes
• Process optimization (proposing improvements + modeling target processes)
• Writing documents for the BAU team (AUDIT "monitoring", scoping support for an Oracle migration project from 12C to 19C),...

Technical environment: JIRA + SILVA + NetReveal (V7+V8) + VISIO
Microsoft Visio Visio Process Modeling JIRA IT NETREVEAL SILVA Audit BAU Documentation Process Improvement
SPB
Business Analyst
BANKING AND INSURANCE
September 2021 - March 2022 (7 months)
Le Havre, France
Mission: Mission as a Business Analyst in the BOFI (Back Office Financiers) team within the Business Custom Developments department.
• Facilitating workshops with business stakeholders, the IT team, accounting, treasury, compliance, and claims to understand needs
• Creating JIRA cards, tracking, and assigning them to stakeholders
• Writing specifications
• Preparing the test file
• Facilitating and presenting meetings with the sales team and the client
• Piloting and monitoring project progress

Technical environment: SQL+ JIRA + FFM + Volcanes + Saga
JIRA MySQL SQL Microsoft SQL Server Claim Treasury Accounting Insurance IT