About Mylène
- SEO Blog posts (Google ranking, organic traffic)
- Web pages (presentation, services, about)
- Product descriptions
- Newsletters
- Landing pages
- Sales pages
- Prompt engineering applied to web writing and content creation
- Responsible use of AI: what it can do, what it doesn't replace
- Research
- SEO HTML markup
- Meta tags (title + description)
- Ready-to-publish content: nothing to configure on your end
French
Native or bilingual
Experience
- Mylène GiulianiSEO Web WriterCONSULTING AND AUDITSFebruary 2026 - Today (6 months)Poitiers, FranceFreelance SEO Web Writer, I help solopreneurs, VSEs/SMEs, and independent creators gain visibility through strategic content optimized for Google.What I produce: SEO articles, landing pages, product descriptions, and engaging newsletters.I use AI as an optimization tool: never as a replacement for my expertise (and always with your agreement).
- AquitelCustomer Service Representative (Written Support)CONSULTING AND AUDITSJanuary 2020 - August 2024 (4 years and 7 months)Chasseneuil-du-Poitou, FranceWritten Technical Support for Apple Clients
- Resolution of technical and billing issues (chat, message, email)
- Writing and managing technical files in English (tracking, submission, escalation on internal tool)
- Simultaneous management of 5 clients (average satisfaction 90%, AHT 15 min)
- Handling sensitive situations: active listening, empathy, conflict resolution
- Adapting discourse according to the client's communication profile
- Creating materials for monthly meetings and coaching sessions
- Onboarding and skill development support for new advisors
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Education
- CopywritingLe Comptoir des Rédacteurs2026Formation aux techniques de copywriting appliquées à la conversion et à la persuasion. Compétences acquises : — Méthodes AIDA et PAS appliquées aux landing pages et emails — Rédaction de pages de vente, accroches et calls-to-action — Psychologie du lecteur : leviers de motivation et déclencheurs d'achat — Adaptation du ton et de la voix de marque selon la cible
- Web Writing and SEOLe Comptoir des Rédacteurs2025Formation complète à la rédaction web optimisée pour les moteurs de recherche. Compétences acquises : — Recherche et analyse de mots-clés — Structure SEO : balisage HTML, H1/H2, balises title et meta — Rédaction d'articles de blog, pages web et fiches produits optimisés — Maillage interne et stratégie de contenu evergreen — Intention de recherche : informationnelle, transactionnelle, navigationnelle
Certifications
- Creation of Editorial and Visual Content through the Responsible Use of Generative Artificial IntelligenceLe Comptoir des Rédacteurs2026
- Manage and Develop Your Micro-EnterpriseBGE Limousin2025