Mylène Auget

As a workshop instructor in an ESAT (Establishment for Social and Professional Adaptation), I played a central role in coordination, organization, and operational monitoring, covering human, administrative, and production aspects.

I was responsible for creating and managing schedules, project follow-up, and structuring production activities to ensure deadlines, instructions, and set objectives were met.

I also designed and implemented training and monitoring tools, adapted to the teams' needs, to optimize work organization, task comprehension, and process fluidity.

• Supervision, support, pedagogical assistance, and group management of 5 to 30 workers with disabilities.

• Leading, organizing, and managing the production or service delivery of a team within the structure or at client sites.

• Managing and developing individual skills and participating in their evaluation.

• Organizing the execution of orders in compliance with specifications.

• Ensuring compliance with hygiene and safety regulations.

• Participating in the planning of production activities.

• Appointment scheduling, reception payments, emailing, filing.

• Management of third-party files (insured persons, healthcare professionals, employer healthcare facilities, depending on the assigned department).

• Review of benefit entitlements in compliance with legislation.

• Processing files in accordance with administrative and medical regulations.

• Handling complaints and file regularization.

• Processing files in accordance with administrative and medical regulations.