Mustapha Chikhi

Consultant-Trainer specialized in sales, management, customer relations, and digitalization.

With over 15 years of sales experience and 5 years in professional training, I support companies, VSEs/SMEs, schools, and training organizations in upskilling their teams.

🎯 What I bring you

Develop the effectiveness of your sales forces (prospecting, negotiation, customer loyalty).

Train your managers to lead, motivate, and manage their teams.

Improve customer relations, from reception to managing complex situations.

Integrate digital tools (CRM, ERP, e-commerce, WordPress, PrestaShop) into your practices.

Design tailor-made educational programs adapted to your challenges.

💡 My added value

A dual expertise: sales field and educational engineering.

A concrete and operational approach, based on real cases and role-playing.

A strong adaptability, whether for a local VSE, a large group, or a training center.

Measurable results: improved conversion rates, increased customer satisfaction, more efficient teams.

📦 Types of missions

Facilitating training in sales, management, customer relations (in-person & remote).

Designing educational content (materials, case studies, e-learning).

Individual coaching for managers or sales representatives.

Sales strategy audit and consulting.

✅ If you are looking for an experienced, pedagogical, and results-oriented trainer, I would be delighted to discuss with you to build together a project that will advance your teams and your organization.