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Mustafa E.ME

Mustafa E.

Technology Consultant

€250/day
Milan, IT
3-7 years

Average response time: 1 hour

About Mustafa

Technology Consultant | Digital Transformation | AI Automation | Agile Delivery | Insurance Core Systems (Guidewire) | Business Development | Cold Calls | Lead Generation

I help businesses turn complex technology challenges into clear, deliverable outcomes. With a background spanning digital transformation, business analysis, AI-driven automation, and core system implementation, I operate at the crossroads of business strategy and technical execution.

My core expertise covers end-to-end digital transformation programs, with hands-on experience in Agile project management, requirements engineering, and stakeholder alignment across large-scale IT programs. I have deep domain knowledge in the insurance industry, including policy, billing, claims, and integration processes with certified expertise in Guidewire InsuranceSuite.

I'm skilled at translating business requirements into actionable user stories and technical specifications, facilitating cross-functional workshops, and driving backlog refinement and sprint planning. I bring structure to ambiguity: I break down complex problems, prioritize what matters, and make sure solutions actually get built and delivered.

Beyond traditional consulting, I bring an entrepreneurial mindset and hands-on experience building internal AI tools to automate reporting, documentation, and operational workflows — driving real efficiency gains.

Whether you need a business analyst, a transformation lead, a product owner, or someone to bridge the gap between business and tech teams, I deliver with clarity, ownership, and speed.

Key areas: Digital Transformation | Business Analysis | Agile / Scrum | AI Automation | Guidewire (Policy, Billing, Claims) | Change Management | Process Optimization | Stakeholder Management | Requirements Engineering | Insurance IT | CRM | Lead Generation | Business Development.
  • English

    Native or bilingual

  • Italian

    Conversational

  • Arabic

    Native or bilingual

Can work on-site
Milan (up to 50km), Turin (up to 50km)

Experience

  • ernst and young
    Technology Consultant
    CONSULTING AND AUDITS
    November 2024 - Today (1 year and 9 months)
    Milan, Metropolitan City of Milan, Italy
    • Working on large-scale insurance transformation and core system implementation programs, aligning business processes, system capabilities, and cross-functional delivery teams.
    • Deliver core system transformation initiatives across Italy, UK, and Saudi Arabia.
    • Lead requirement analysis, translating business needs into clear user stories and actionable specifications.
    • Lead cross-functional workshops to define workflows, resolve ambiguities, and align stakeholders.
    • Drive implementation of billing, payment, and integration processes in line with business and regulatory needs.
    • Manage stakeholder communication, ensuring clarity on priorities, dependencies, and timelines.
    • Engage senior stakeholders to support decision-making and align on key implementation priorities.
    • Drive backlog refinement and sprint planning to ensure consistent execution.
    • Identify and implement process improvements to increase efficiency and reduce complexity.
    • Designed and developed an internal AI tool to automate reporting and documentation, improving efficiency and onboarding.
    Digital Transformation Agile Project Management Business analysis
  • Sparksense
    Business Developer Advisor
    AUTOMOBILE
    February 2024 - November 2025 (1 year and 9 months)
    Zurich, Switzerland
    • Drove commercialization efforts for deep-tech startups in AI automation, data compression, and stochastic topology optimization.
    • Identified and engaged 100+ prospective companies across automotive, aerospace, and manufacturing.
    • Conducted market research and outbound campaigns (250+ engagements) to validate use cases and accelerate deal qualification.
    Business development Lead generation cold calling
  • Freudenberg group
    Category management
    AUTOMOBILE
    June 2023 - April 2024 (10 months)
    Pinerolo, TO, Italy
    • Oversaw strategic sourcing and category planning to optimize cost, quality, and supplier performance across assigned product lines.
    • Conducted market analysis and supplier evaluations to inform procurement decisions and contract negotiations.
    • Collaborated with cross-functional teams including R&D, finance, and operations to align category strategy with business objectives.
    • Monitored supplier KPIs and implemented corrective actions to ensure compliance with quality and delivery standards.
    • Contributed to savings initiatives and process improvements by identifying opportunities for consolidation and cost reduction.
    Supply chain procurment

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Education

  • Engineering and Management
    Politecnico di Torino
    2024
    Master's degree
  • Mechanical Engineering
    Politecnico di Torino
    2021
    Bachelor's degree

Certifications

Skill set

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