Freelancer profile translated to English.
Back to original languageAbout Muriel
Hello
I am Muriel and based in Angers in the 49, but my services are remote so no limit!!
I am an outsourced assistant, in French or English.
I can take care of all your administrative tasks, management, analysis, pre-accounting... with a preference for commercial management and everything related to customer satisfaction, orders, their processing and follow-up, up to the management of carrier or consumer disputes if necessary.
English
Native or bilingual
Italian
Basic
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- AMAE ServicesCompany Creation / Virtual AssistantFebruary 2023 - Today (3 years and 4 months)Angers, FranceI help Business Leaders, Artisans, Associations to focus on their core business by entrusting me with their administrative tasks
- SNA EUROPESedentary SalespersonRETAIL (LARGE RETAILERS)April 2017 - December 2022 (5 years and 8 months)Angers, France500 clients / 2,554 K€ / +76% in 3 years End-to-end management: prospecting, account openings, orders, carrier follow-up, deliveries, disputes... Lead Management. Special operations: e-commerce, private sales, custom equipment...
- SNA EUROPEKey Account Sales AssistantRETAIL (LARGE RETAILERS)March 2006 - March 2017 (11 years)Angers, FranceManagement of national agreements and contracts. Development of promotional calendars. Declarations of turnover from National Purchasing Centers in collaboration with the Key Account Manager. Implementation of online commerce and social networks
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Education
- Structuring the sales interview2019Structuration de l'entretien commercial
- Prospecting, negotiation and follow-up of telephone sales2017Prospection, négociation et suivi des ventes par téléphone