Mt S.

Governance (Business, Architecture, Workstation Engineering, Application, IAM, SSI, and Support).

• Maltese Customer Service: workstation security workshop for the Total IT outsourcer according to Group CISO directives, facilitation of monthly steering committees, travel to Malta for scoping or migration missions, ITSM process management, and incident monitoring (Snow).

• Roadmap for 200 users with diverse workstations (Mac, Windows, Linux) and collaborative uses: interviews with business teams, analysis of the impact of an architecture with a target UPM on application authentication, inventories of ZEturf and FDJ park applications, Security by design in coordination with SSI teams, implementation of POCs with pilot users on the new architecture, development of test plans, and weekly reporting to the CIO on progress and migration obstacles. Involvement in European entities in France, Malta, NL, Sweden, and Belgium.

• Preparation of Google to Azure user migration batches.

• Establishment of working groups to integrate the legal specificities expected by the ANJ regulator, pending the separation of Monopoly and competition activities: co-drafting of two service agreements on the provision of IT and office services within the framework of the future subsidiary OBG and ZEturf, TCO approach.

• Management of the ITSM interface project for subsidiary ITOP and Group ServiceNow: needs scoping, application mapping, request processing and incident reporting processes, account provisioning via OKTA, and transitional procedure.

• Governance of ZEturf user support.

• Monthly reporting of vulnerabilities to the CISO.

• Assistance to CIOs in resolving L3 incidents.

• Leading scoping workshops for support organized in subsidiaries.

Training engineers in project management, lean canvas, and MVP implementation.

Leading tutorials.

• Facilitation of weekly meetings and monitoring of the Catamania service provider.

• Writing user stories for Helios, functional testing of developments, and data exploration and refinement according to ARS expectations.

• Preparation of monthly Teams roadmap meetings and user demos.

• Management and processing of application incidents, updating the CSE FAQ: Scoping and progress monitoring of the POC for dematerializing the child's health certificate.

• Leading weekly meetings (10 weeks) and facilitating workshops.

• Scoping the solution by involving internal and external contributors.

• Launching the POC for secure data integration and transmission to PMI and Departmental Councils.