Moussou D.

Do you need to develop your acquisition while structuring your customer relationship?

Freelance in Sales & Customer Success, I support startups and companies in the complete management of the customer cycle: from prospecting to loyalty.

With over 10 years of experience in business development, marketing, and digital communication, I intervene in high-impact missions:

👉 Acquisition & Sales: prospecting, qualification, closing, pipeline structuring

👉 Customer Success: onboarding, customer follow-up, loyalty, satisfaction improvement

👉 Digital Communication: content strategy, engagement, and visibility

My background combines entrepreneurship and experience in demanding environments:

Creation of an e-commerce platform and a natural cosmetics brand (360° business vision)

Deliveroo: SDR then Sales Team Lead (prospecting, market opening, management)

Freelance: account management (Onepilot, Real Advisor, Rendeve) on Sales and customer relations missions

🎯 My goal: generate growth while building a sustainable and qualitative customer relationship.

✔️ Available 4 days/week remotely

✔️ Sales, CSM, or hybrid missions

👉 Let's discuss your challenges!