Moussab Tagrerout

GenAI Product Leadership: Design and industrialization of a conversational bot roadmap for Air Liquide, automating cross-functional tasks through generative AI to streamline the employee experience.

Full scoping of GenAI use cases and arbitration of high-impact opportunities to transform support functions into efficiency centers. User journey modeling and intent engineering (NLP), ensuring the relevance of bot responses and the fluidity of interactions. Management of the sprint lifecycle, from prioritization by business value to the delivery of innovative features. Cross-functional collaboration with Data Science teams to optimize LLM models while ensuring strict data confidentiality. Management of testing phases and analysis of performance KPIs to ensure product alignment with end-user expectations.

Strategic and operational management of a critical national IT system: from product vision to process industrialization and change management.

Strategic scoping and definition of the product roadmap in alignment with national regulatory requirements. Immersion and facilitation of user workshops to translate field needs into a fluid experience adapted to business constraints. Writing and prioritizing user stories based on business value and technical dependencies, ensuring continuous agile delivery. Management of the testing strategy, anomaly lifecycle management, and facilitation of a tester community to secure production deployments. Development of the communication strategy and deployment of training programs to maximize user adoption of the tool.

Strategic scoping and harmonization of HR IT needs for 11 ministries, including tender process management and definition of a common target trajectory.

Audit of the HR IT ecosystem for 11 ministries and definition of a harmonized target trajectory (TO BE). Mapping of business processes to BPMN standards to standardize management rules and data flows. Requirements gathering, facilitation of business workshops, and prioritization by value (MoSCoW). Comparative analysis of 4 market editors, writing of the specifications, and presentation of a general synthesis to aid final selection. Writing of the business requirements document (BRD) and functional specifications to ensure interoperability. Strategic reporting and facilitation of steering committees (COPIL/COPROJ) to secure budget arbitration and schedule.