Freelancer profile translated to English.
Back to original languageAbout Mounir
Salesforce Developer | 7x Certified | Apex, LWC, API Integration | CRM Solutions Expert
Experienced Salesforce Developer with over 5 years of experience, specializing in custom development, API integration, and CRM process optimization. With 7 Salesforce certifications, I have a thorough understanding of the platform and design efficient, scalable solutions tailored to business needs.
🔹 What I Offer:
✔ Salesforce Development – Apex, Triggers, LWC, Visualforce, SOQL, SOSL
✔ Integration & APIs – REST, SOAP, DocuSign, CTI (Telephony), Kiamo-Kiwi
✔ Salesforce Configuration – Custom Objects, Workflows, Automations, Profiles & Security
✔ Data Management & Automation – Bulk API, DataLoader, Custom Metadata Types
✔ Sales & Service Cloud Expertise – CRM Customization for B2B and B2C Businesses
✔ Deployment & DevOps – Git, SFDX, Copado, Bitbucket
🔹Why Choose Me?
Certified Expert – Salesforce Platform Developer II, Sales & Service Cloud Consultant
Quality & Performance – Clean, optimized, and scalable code
Business Approach – Translating business needs into concrete, automated solutions
Proven Experience – Participation in large-scale projects (Salesforce ORGs with thousands of users)
Looking for an experienced and reliable Salesforce developer to optimize your CRM and automate your processes? I am available to support you.
Contact me now to discuss!
English
Fluent
French
Native or bilingual
Can work on-site
Paris (up to 50km)
Experience
- Europ AssistanceSenior Salesforce Consultant (Audit & Stabilization Mission)BANKING AND INSURANCEDecember 2025 - Today (6 months)Paris, FranceTask Force mission dedicated to auditing, stabilizing integrations, and ensuring the reliability of the Salesforce platform.Technical Audit & Troubleshooting: In-depth investigation of critical incidents involving disappearing application and Salesforce logs. Diagnosing synchronization failures with third-party systems.Architecture & Integration: Analysis of API performance and consumption (REST, SOAP), including error handling and authentication protocols.Quality & Performance (Apex/LWC): Complex debugging and refactoring of components (Apex, Triggers, Batchs, Flows, LWC) to ensure robust processing. Implementing lasting fixes that adhere to Salesforce standards.Continuous Improvement: Designing technical evolutions, participating in code reviews, and elevating development standards.Documentation & Cross-functional: Writing technical documentation (debugging procedures, API mapping) and supporting Product and Support teams on technical impacts.Environment: Service Cloud, API (REST/SOAP), Apex, LWC, Flows, Logs & Monitoring.
- ENI Energies et ServiceSalesforce Tech LeadENERGY AND UTILITIESNovember 2023 - July 2025 (1 year and 8 months)Paris, FranceDevelopment of a Gas & Electricity contract subscription toolFeatures:• Contract subscription with electronic signature on tablet or remotely with DocuSign, and paper signature.Responsibilities:• Apex development, triggers, test classes, API integration, SOQL, SOSL• Sprint planning and coordination with functional teams• Writing technical specifications and code reviews• Code review and implementation of Salesforce best practices.• Production deployment management (GIT – SFDX)
- Groupe CovéaSalesforce DeveloperBANKING AND INSURANCEApril 2022 - October 2023 (1 year and 7 months)Bd Périphérique, Paris, FranceEcla Project: Largest Salesforce project in France currently (approx. 200 stakeholders) MAAF, MMA, GMFResponsibilities:• Participate in sprint planning• Apex development, triggers, test classes, API integration, SOQL, SOSL.• Analysis of business needs and coordination between functional and technical teams.• Writing technical specifications.• Code optimization and refactoring.• Bug fixing• Design and implementation of GED Arender disconnection (consultation of documents in DMS)o LWC, APEX, REST Web services• Implementation of a telephony coupling system (CTI) with Kiamo-Kiwi telephonyo Creation of a new CTI Connectoro Creation of a new CallCentero Manage authorizationso Kiamo API (REST) Integrationo Manage inbound and outbound call traceability• Delivery: Copado
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Education
- Master of Research in Computer Science, Computer ScienceFaculty of Sciences2017Master de recherche en informatique, Informatique
- Fundamental License in Computer Science, Computer ScienceFaculty of Sciences2014licence fondamentale en informatique, sciences informatiques
Certifications
- Salesforce Certified Platform App BuilderSalesforce2019
- Salesforce Certified Platform Developer ISalesforce2019