About Mouna
French
Native or bilingual
English
Fluent
Experience
- Harmonie MutuelleSenior SAFe Project Manager – Insurance | Data and AIBANKING AND INSURANCEJune 2024 - Today (2 years)Paris, FranceProject: Migration of NSI Provident funds (Mutex → Harmonie Mutuelle)Product Ownership• Definition of the product vision and management of the migration to the CCM target.• Translation of complex business issues into a prioritized backlog (value, risks, regulatory constraints).• Drafting of functional specifications for XML flows (transcoding, grouping, distribution, archiving) and Activ’Infinite flows (CEGEDIM).• Continuous arbitration between business value, technical, and regulatory constraints.Architecture & Technical Challenges:• Integration of benefits flows into a Databricks architecture (Bronze/Silver/Gold).• Design of Power BI reporting for operational monitoring.• Implementation of document storage on AWS S3 and monitoring via CloudWatch.• Design of an API (FastAPI) exposing real-time application status.• Development of a conversational bot based on generative AI (LLM) for natural language interpretation and RUN optimization.• Integration of AI services (LLM, agents) via REST API and POCs.Management / Coordination / Delivery• Project scoping: scope definition, action plan, and presentation to governance bodies (COPROJ, IT STEERING COMMITTEE).• Facilitation of Scrum ceremonies (Daily, Sprint Planning, Retrospective, Demo) and SAFe rituals (PO Sync, ART Sync, PI Planning).• Management of inter-team dependencies within the SAFe Train.• Support for business units in change management related to the switch from NSI to CCM flows (communication, training, documentation).• Budget, workload, and schedule monitoring, and KPI tracking via Jira and Confluence.Business Impact• Migration of 350 publishing models.• -30% on diagnostic time via the AI bot.• +40% operational visibility (Power BI).• Industrialization of millions of data points via Databricks.• Risk reduction through real-time monitoring via Cloud Watch.
- BpifranceSafe Product Owner | Transverse Project Manager – Finance and TreasuryBANKING AND INSURANCEJune 2021 - June 2024 (3 years)Paris, FranceProject 1: Management of Bpifrance's incoming and outgoing cash flows (12 people)Project 2: Implementation of the SUMMIT financial market software package (15 people)Product Ownership• Structuring of incoming (Order-to-Cash) and outgoing (Procure-to-Pay) cash flows within SEPA Factory.• Management of the integration of receipts (credit advices, transfers, reimbursements) from interbank to ERP.• Definition and management of business user interfaces (multi-criteria search, validation, assignment, audit trail).• Management of rejections, interbank returns, and tracking of non-payments.• Improvement of bank reconciliation processes and transaction traceability.• Deployment of SEPA / ISO 20022 compliant payment flows.• Drafting of user stories, management of acceptance testing, and prioritization by business value and data impact.Architecture & Technical Challenges• Mapping and integration of inter-application flows (ERP SAB/SAGE, SEPA Factory, repositories, regulatory reporting).• Integration of MarkitWire and TriOptima with SUMMIT to automate confirmation and reconciliation of OTC derivatives (EMIR).• Monitoring of SEPA / ISO 20022 exchanges and ensuring regulatory compliance.• Contribution to integration and operational architecture choices.Management & Delivery• Coordination of IT, production, and business teams to ensure the reliability of financial flows.• Monitoring of EDI/XML flows and regulatory compliance.• Management of cash flows in a critical environment.• Sprint planning and management of inter-team dependencies (SAFe).• Participation in agile rituals (Scrum, PI Planning, ART Sync).• Product documentation and knowledge capitalization in Confluence.Business Impact• Reliability of thousands of daily flows.• +35% traceability of financial operations.• -20% anomaly processing time.
- Groupe BPCE (ITCE)Project ManagerBANKING AND INSURANCEJanuary 2019 - June 2021 (2 years and 5 months)Paris, FranceProject: Merchant electronic payment methods: Management of POS terminal sales and rental contractsProduct Ownership• Management of merchant electronic payment processes (Order-to-Cash) from contracting to activation and flow monitoring.• Coordination of inter-application flows (OSC, BOAC, Fakir, Sumo) and improvement of financial transaction traceability.• Integration of regulatory constraints (DSP2, PCI-DSS) into application workflows and architectures.• Optimization of activation times and merchant payment tracking.• Structuring and prioritization of the backlog according to business, compliance, and data quality objectives.• Definition and communication of the product vision to teams.• Drafting of user stories, functional specifications, and product documentation.• Product alignment with business objectives (POS terminal activation, integration times, customer satisfaction).Architecture & Technical Challenges• Contribution to the architecture choices for POS terminal management systems.• Integration of security and compliance requirements (DSP2, PCI-DSS).• Close collaboration with technical teams on inter-application flows and performance.• Monitoring of core application evolutions (OSC, BOAC, Fakir, Sumo).• Consideration of non-functional requirements: availability, performance, security, resilience.Management & Delivery• Facilitation of agile rituals (Scrum) and coordination of business and IT teams.• Management of product evolutions and deployment in a critical environment.• Monitoring of production releases, incident management, and coordination with infra teams.Impact• -20% on POS terminal activation times.• DSP2 and PCI-DSS compliance for a large merchant base.• Improvement of data quality and reduction of processing errors.
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Education
- Master's DegreeEcole Supérieur de Communication2010Génie logiciel et télécommunications
Certifications
- PRODUCT OWNER PRODUCT MANAGERSAFE2025
- LEADING SAFE 5.0SAFE2022