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Mouna Z.MZ

Mouna Z.

Supermalter

Senior Product Owner / Product Manager

€700/day
1 project
Paris, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Mouna

Senior Product Owner / Product Manager with 15+ years of experience in complex environments (banking, insurance, data & AI).

I support organizations in the design and delivery of strategic products, from vision to adoption, aligning business, IT, and data challenges.

Specializing in high-impact transformations (IS, Cloud, AI), I work on scaled agile frameworks (Scrum, SAFe) by coordinating business, IT, and architecture teams.

🔹 Value-oriented product vision & roadmap
🔹 Complex multi-team delivery management
🔹 Data & AI Products (LLM, APIs, Databricks)
🔹 Agile transformation & change management
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Harmonie Mutuelle
    Senior SAFe Project Manager – Insurance | Data and AI
    BANKING AND INSURANCE
    June 2024 - Today (2 years)
    Paris, France
    Project: Migration of NSI Provident funds (Mutex → Harmonie Mutuelle)

    Product Ownership
    • Definition of the product vision and management of the migration to the CCM target.
    • Translation of complex business issues into a prioritized backlog (value, risks, regulatory constraints).
    • Drafting of functional specifications for XML flows (transcoding, grouping, distribution, archiving) and Activ’Infinite flows (CEGEDIM).
    • Continuous arbitration between business value, technical, and regulatory constraints.

    Architecture & Technical Challenges:
    • Integration of benefits flows into a Databricks architecture (Bronze/Silver/Gold).
    • Design of Power BI reporting for operational monitoring.
    • Implementation of document storage on AWS S3 and monitoring via CloudWatch.
    • Design of an API (FastAPI) exposing real-time application status.
    • Development of a conversational bot based on generative AI (LLM) for natural language interpretation and RUN optimization.
    • Integration of AI services (LLM, agents) via REST API and POCs.

    Management / Coordination / Delivery
    • Project scoping: scope definition, action plan, and presentation to governance bodies (COPROJ, IT STEERING COMMITTEE).
    • Facilitation of Scrum ceremonies (Daily, Sprint Planning, Retrospective, Demo) and SAFe rituals (PO Sync, ART Sync, PI Planning).
    • Management of inter-team dependencies within the SAFe Train.
    • Support for business units in change management related to the switch from NSI to CCM flows (communication, training, documentation).
    • Budget, workload, and schedule monitoring, and KPI tracking via Jira and Confluence.

    Business Impact
    • Migration of 350 publishing models.
    • -30% on diagnostic time via the AI bot.
    • +40% operational visibility (Power BI).
    • Industrialization of millions of data points via Databricks.
    • Risk reduction through real-time monitoring via Cloud Watch.
    Azure Databricks Spring Batch Amazon Web Services AI Agent LLM
  • Bpifrance
    Safe Product Owner | Transverse Project Manager – Finance and Treasury
    BANKING AND INSURANCE
    June 2021 - June 2024 (3 years)
    Paris, France
    Project 1: Management of Bpifrance's incoming and outgoing cash flows (12 people)
    Project 2: Implementation of the SUMMIT financial market software package (15 people)

    Product Ownership
    • Structuring of incoming (Order-to-Cash) and outgoing (Procure-to-Pay) cash flows within SEPA Factory.
    • Management of the integration of receipts (credit advices, transfers, reimbursements) from interbank to ERP.
    • Definition and management of business user interfaces (multi-criteria search, validation, assignment, audit trail).
    • Management of rejections, interbank returns, and tracking of non-payments.
    • Improvement of bank reconciliation processes and transaction traceability.
    • Deployment of SEPA / ISO 20022 compliant payment flows.
    • Drafting of user stories, management of acceptance testing, and prioritization by business value and data impact.

    Architecture & Technical Challenges
    • Mapping and integration of inter-application flows (ERP SAB/SAGE, SEPA Factory, repositories, regulatory reporting).
    • Integration of MarkitWire and TriOptima with SUMMIT to automate confirmation and reconciliation of OTC derivatives (EMIR).
    • Monitoring of SEPA / ISO 20022 exchanges and ensuring regulatory compliance.
    • Contribution to integration and operational architecture choices.

    Management & Delivery
    • Coordination of IT, production, and business teams to ensure the reliability of financial flows.
    • Monitoring of EDI/XML flows and regulatory compliance.
    • Management of cash flows in a critical environment.
    • Sprint planning and management of inter-team dependencies (SAFe).
    • Participation in agile rituals (Scrum, PI Planning, ART Sync).
    • Product documentation and knowledge capitalization in Confluence.

    Business Impact
    • Reliability of thousands of daily flows.
    • +35% traceability of financial operations.
    • -20% anomaly processing time.
    SAFe Treasury Finance PCI DSS DSP2
  • Groupe BPCE (ITCE)
    Project Manager
    BANKING AND INSURANCE
    January 2019 - June 2021 (2 years and 5 months)
    Paris, France
    Project: Merchant electronic payment methods: Management of POS terminal sales and rental contracts
    Product Ownership
    • Management of merchant electronic payment processes (Order-to-Cash) from contracting to activation and flow monitoring.
    • Coordination of inter-application flows (OSC, BOAC, Fakir, Sumo) and improvement of financial transaction traceability.
    • Integration of regulatory constraints (DSP2, PCI-DSS) into application workflows and architectures.
    • Optimization of activation times and merchant payment tracking.
    • Structuring and prioritization of the backlog according to business, compliance, and data quality objectives.
    • Definition and communication of the product vision to teams.
    • Drafting of user stories, functional specifications, and product documentation.
    • Product alignment with business objectives (POS terminal activation, integration times, customer satisfaction).

    Architecture & Technical Challenges
    • Contribution to the architecture choices for POS terminal management systems.
    • Integration of security and compliance requirements (DSP2, PCI-DSS).
    • Close collaboration with technical teams on inter-application flows and performance.
    • Monitoring of core application evolutions (OSC, BOAC, Fakir, Sumo).
    • Consideration of non-functional requirements: availability, performance, security, resilience.

    Management & Delivery
    • Facilitation of agile rituals (Scrum) and coordination of business and IT teams.
    • Management of product evolutions and deployment in a critical environment.
    • Monitoring of production releases, incident management, and coordination with infra teams.

    Impact
    • -20% on POS terminal activation times.
    • DSP2 and PCI-DSS compliance for a large merchant base.
    • Improvement of data quality and reduction of processing errors.
    Electronic Payment Elasticsearch Quotes and Billing POS Terminal B2C

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Education

  • Master's Degree
    Ecole Supérieur de Communication
    2010
    Génie logiciel et télécommunications

Certifications

  • PRODUCT OWNER PRODUCT MANAGER
    SAFE
    2025
  • LEADING SAFE 5.0
    SAFE
    2022

Skill set

Categories